SENIOR CONSTRUCTION PROJECT MANAGER

Senior Construction Project Manager - Charlotte, NC

Quantum North America is a leading design-build firm specializing in Mechanical, Electrical, Plumbing, Installation, and Energy Engineering solutions. Since 2003, we've delivered reliable, cost-effective services across diverse markets nationwide. Headquartered in Dallas / Fort Worth, our team of 125+ professionalsincluding engineers, project managers, certified technicians, and skilled tradespeopledrives our consistent growth and reputation for excellence. With over 125 projects completed annually and operations in 30 states, we offer a collaborative, accountable work environment where innovation and client satisfaction are at the core of everything we do. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at Quantum North America and throughout the Compass world.

Job Summary

We're looking for an experienced Senior Project Manager to lead mechanical service and construction operations across a designated region. In this role, you'll oversee complex projects, drive new business opportunities, strengthen customer relationships, and ensure smooth coordination between field and office teams. The ideal candidate combines a strong mechanical background with exceptional leadership skills and the ability to balance hands-on project execution with strategic growth initiatives.

Position Responsibilities

Project Oversight

Plan, direct, and coordinate all activities for assigned construction and service projects to ensure objectives are met safely, on time, and within budget.

Manage job cost reports, budgets, and schedules; track and forecast project progress and expenses.

Prepare submittals, RFI's, change orders, purchase orders, and other project documentation.

Coordinate with field supervisors, service technicians, subcontractors, and vendors to ensure quality and schedule compliance.

Represent the company in client and project meetings.

Service Department Management

Oversee day-to-day operations of the service department within the assigned region, ensuring efficiency, safety, and customer satisfaction.

Manage service technicians and dispatching, ensuring timely response and high-quality work execution.

Review service contracts, proposals, and preventive maintenance agreements for accuracy and profitability.

Monitor service performance metrics (response times, callbacks, productivity, and margins).

Support service technicians with technical direction, parts / material coordination, and escalation issues.

Regional Oversight

Lead and manage mechanical operations within the assigned geographic region, ensuring alignment with company standards and goals.

Coordinate with the Director of Construction on staffing, workload, and resource allocation for both service and construction projects.

Provide mentorship and leadership to project managers, superintendents, and office staff.

Conduct regular regional meetings to review safety, performance, and client satisfaction.

Office Staff and Internal Coordination

Supervise and support office administrators in handling project documentation, billing, and scheduling.

Work closely with accounting and contracts departments to ensure timely billing, collections, and project closeouts.

Assist in process improvement initiatives to streamline workflows and enhance efficiency between field and office operations.

Customer and Client Relations

Build and maintain strong relationships with existing clients, ensuring open communication and customer satisfaction.

Resolve customer concerns promptly and professionally.

Conduct client follow-ups post-project completion to ensure long-term satisfaction and identify future opportunities.

Represent the company at networking events, industry functions, and client meetings.

Business Development / New Work Generation

Identify, pursue, and secure new business opportunities within both service and construction sectors.

Generate new clients through referrals, networking, and strategic outreach.

Collaborate with estimating and preconstruction teams to develop proposals for new projects.

Work with marketing and leadership to expand regional presence and brand recognition.

Track market trends and competitor activity to guide strategic growth initiatives.

Preferred Qualifications

Bachelor's degree preferred in Construction Management, Mechanical Engineering, or Business Administration; equivalent field experience considered.

OSHA 30 and PMP certification preferred.

10+ years of experience in mechanical contracting, with both service and construction focus.

Strong understanding of HVAC, plumbing, and building automation systems.

Proficiency in Procore, PlanGrid, Smartsheet, MS Project, MS Office, and Power BI.

Associates at Quantum North America are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site / state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis

Paid Parental Leave

Personal Leave Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.

For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.