A company is looking for an EDI Complex Issue Resolution Associate.
Key Responsibilities
Configure and support EDI components and workflows for Electronic Claims (EDI837) in the IDX revenue cycle system
Resolve customer support cases, including troubleshooting and providing technical documentation
Train customers on EDI / IDX best practice workflows and manage onboarding projects
Required Qualifications
Bachelor's degree in a related field or equivalent experience
2 to 4 years of software product implementation or support in a Healthcare IT or Healthcare Operations environment
2 to 4 years of experience with Revenue Cycle Management
2 to 4 years of experience with implementing or supporting EDI 837, 835, 270 / 271 or 276 / 277
Preferred experience with athenaIDX based applications and MUMPS / Cach programming
Engineer • Aurora, Colorado, United States