Description:
Federal Data Collection Center (DCC)
Address:
61 Forsyth Street, SW
Atlanta, GA 30303
Operating Hours:
6:00 AM – 7:00 PM (Eastern Time)
Job Summary
Serves as the single point of contact for the Government and manages all operational, staffing, quality, and compliance aspects of the JOLTS contract.
Key Responsibilities
- Full-time management of contract operations
- Primary liaison with Contracting Officer and COR
- Monthly performance and status meetings
- Quarterly in-person meetings (Suitland, MD)
- Oversight of staffing, scheduling, training, and QC
- Management of Telework Plan
- Ensure compliance with all federal requirements
Requirements:
Required Qualifications
- Bachelor’s degree preferred
- 5+ years managing federal service contracts
- Experience with survey, call center, or data collection operations
- Strong leadership and reporting skills