Talent.com
Patient Access Supervisor

Patient Access Supervisor

Ensemble Health PartnersNewport News, VA, US
2 days ago
Job type
  • Full-time
Job description

Patient Access Supervisor Champion

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

The Opportunity :

We are searching for the next Patient Access Supervisor Champion. The Patient Access Supervisor organizes and coordinates the activities of assigned staff to ensure safe, effective and appropriate work in a fiscally responsible manner. Handles and solves problems related to area of assignment. Maintains a working knowledge of functions in area of responsibility. Works in conjunction with patient access manager to develop and coach staff, creating optimal performance. Conducts and oversees orientation and training of all Patient Access staff. Performs Revenue Cycle tasks that are necessary to ensure compliance and excellent customer service. Assist Patient Access Manager with day-to-day operations.

Job Competencies :

  • Decision Making
  • Courage
  • Influencing
  • Coaching and Developing Others
  • Emotional Intelligence
  • Creating an Inclusive Environment

Job Responsibilities :

  • Coordinates all registration duties with direct and indirect reporting employees. Ensures registration and pre-registration duties are completed daily. Provides training to staff. Monitors daily productivity and communicates to staff.
  • Provides and reviews reporting to track department performance in key metrics including point of service, wait times, overtime, productivity, and others as necessary. Report needs may be daily, weekly, monthly, quarterly, annually or as requested.
  • Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs as necessary. Ensures that department coordinates schedule in accordance with organizational policies. Minimizes overtime while maximizing productivity.
  • Responsible for upfront collection process tracking and monitoring. Assigns goals, and provides coaching and corrective action as appropriate.
  • On-call rotation which includes days, nights, and weekends as necessary. While performing on-call duties, the Supervisor may be required to provide administrative and educational guidance to staff via telephone. If necessary, the Supervisor may be required to fill in for call-offs, staffing issues, or unexpected volumes.
  • Assists with developing department processes and procedures. Conducts staff training, education, and development. Conducts audits to ensure acceptable performance, and provides continual coaching and education as necessary.
  • Acts as a resource person for staff and ancillary departments. Embraces standards of behavior in ordered to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence.
  • Manages assigned projects in regards to implementing, tracking, and process changes. Reports to Patient Access Leadership routinely for monitoring.
  • Participates in daily facility activities as assigned by Patient Access Leadership. Gathering of statistical information of assigned. Works in the department as needed in designated areas.
  • Assists with staff evaluations. Maintains time / attendance system.
  • Attend facility meetings as required / needed by department and / or client to ensure process alignment and effective communication between clinical team and our team.
  • Employment Qualifications :

  • Certified Healthcare Access Management (CHAM)
  • Certified Revenue Cycle Representative (CRCR)
  • High School Diploma or GED
  • Experience, Knowledge, Skills and Abilities We Love :

  • 2 Year / Associates Degree or 4 year / Bachelors Degree
  • 2-3 years of supervisory experience in healthcare or business field preferred
  • Ability to lead / direct others; high degree of analytical ability; working knowledge of Microsoft Office.
  • Knowledge of registration, insurance, scheduling, and / or verification and hospital billing
  • Join an award-winning company

  • Five-time winner of Best in KLAS 2020-2022, 2024-2025
  • Black Book Researchs Top Revenue Cycle Management Outsourcing Solution 2021-2024
  • 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
  • Leader in Everest Groups RCM Operations PEAK Matrix Assessment 2024
  • Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
  • Energage Top Workplaces USA 2022-2024
  • Fortune Media Best Workplaces in Healthcare 2024
  • Monster Top Workplace for Remote Work 2024
  • Great Place to Work certified 2023-2024
  • Innovation

    Work-Life Flexibility

    Leadership

    Purpose + Values

    Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include :

  • Associate Benefits We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
  • Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

    Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

    Create a job alert for this search

    Patient Supervisor • Newport News, VA, US

    Related jobs
    Patient Access Supervisor

    Patient Access Supervisor

    Childrens Hospital of The King's DaughtersNorfolk, Virginia, United States, 23507
    Full-time
    The Patient Access Supervisor is responsible for coordinating and directing the actions of staff involved in the patient access / registration functions during a particular work shift.Performs spec...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Specialist - Full Time

    Patient Access Specialist - Full Time

    Ensemble Health PartnersPortsmouth, VA, US
    Full-time
    Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups.They offer end-to-end...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,486 per week in Alexandria, VA

    Travel Physical Therapy Assistant (PTA) - $1,486 per week in Alexandria, VA

    AlliedTravelCareersChesapeake, Virginia, US
    Full-time
    AlliedTravelCareers is working with Advantis Medical Staffing to find a qualified Physical Therapy Assistant (PTA) in Alexandria, Virginia, 22301!. Advantis Medical, the #1 rated travel nurse agency...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,403 to $2,107 per week in Springfield, VA

    Travel Physical Therapy Assistant (PTA) - $1,403 to $2,107 per week in Springfield, VA

    AlliedTravelCareersChesapeake, Virginia, US
    Full-time
    AlliedTravelCareers is working with CompHealth to find a qualified Physical Therapy Assistant (PTA) in Springfield, Virginia, 22009!. Though your CompHealth recruiter will be your single point of co...Show moreLast updated: 24 days ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,092 per week in Alexandria, VA

    Travel Physical Therapy Assistant (PTA) - $1,092 per week in Alexandria, VA

    AlliedTravelCareersChesapeake, Virginia, US
    Full-time
    AlliedTravelCareers is working with Nationwide Therapy Group to find a qualified Physical Therapy Assistant (PTA) in Alexandria, Virginia, 22302!. NTG is committed to matching you to the right posit...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,367 per week in Fairfax, VA

    Travel Physical Therapy Assistant (PTA) - $1,367 per week in Fairfax, VA

    AlliedTravelCareersChesapeake, Virginia, US
    Full-time
    AlliedTravelCareers is working with talent4health to find a qualified Physical Therapy Assistant (PTA) in Fairfax, Virginia, 22031!. Talent4Health is the most candidate-centric agency in the industr...Show moreLast updated: 29 days ago
    • Promoted
    Patient Access Representative I

    Patient Access Representative I

    Sentara HealthcareWilliamsburg, VA, US
    Full-time
    Sentara Williamsburg Regional Medical Center is hiring a Patient Access Representative - Full Time Rotating Schedule.The Patient Access Rep is responsible for all aspects of the patient registratio...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Cath Lab Tech - $2906 / Week

    Travel Cath Lab Tech - $2906 / Week

    Cynet HealthChesapeake, VA, US
    Full-time
    Cynet Health is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Chesapeake, VA.Shift : 4x10 hr days Start Date : 10 / 20 / 2025 Duration : 13 weeks Pay : $2906 / Week.Ranked #5 Be...Show moreLast updated: 20 days ago
    • Promoted
    Search & Rescue

    Search & Rescue

    U.S. NavySeaford, VA, United States
    Full-time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.When lives are on the line, Navy Aviation Rescue Swimmers (AIRRs) are exceptionally adept at answering the call....Show moreLast updated: 30+ days ago
    • Promoted
    Travel Acute Inpatient Physical Therapy Assistant

    Travel Acute Inpatient Physical Therapy Assistant

    AHS StaffingWilliamsburg, VA, US
    Full-time
    AHS Staffing is seeking a travel Physical Therapy Assistant for a travel job in Williamsburg, Virginia.Job Description & Requirements. AHS Staffing is looking for a Acute Inpatient Physical Ther...Show moreLast updated: 18 days ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,217 per week in Alexandria, VA

    Travel Physical Therapy Assistant (PTA) - $1,217 per week in Alexandria, VA

    AlliedTravelCareersChesapeake, Virginia, US
    Full-time
    AlliedTravelCareers is working with Skyline Med Staff to find a qualified Physical Therapy Assistant (PTA) in Alexandria, Virginia, 22302!. Join the Top- Rated Travel Healthcare Team! Skyline Med S...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Cath Lab Tech - $2,493 per week in Salem, VA

    Travel Cath Lab Tech - $2,493 per week in Salem, VA

    AlliedTravelCareersChesapeake, Virginia, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Cath Lab Tech in Salem, Virginia, 24153!.Travel Radiology : Cath Lab Tech Salem, VA. Shift Details : 10H Days (7 : 00 AM-5 : 0...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,224 to $1,324 per week in Fairfax, VA

    Travel Physical Therapy Assistant (PTA) - $1,224 to $1,324 per week in Fairfax, VA

    AlliedTravelCareersChesapeake, Virginia, US
    Full-time +1
    AlliedTravelCareers is working with Converdia Health Staffing to find a qualified Physical Therapy Assistant (PTA) in Fairfax, Virginia, 22031!. ConVerdia Health Staffing- Staffing temporary and per...Show moreLast updated: 29 days ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,536 per week in Fairfax, VA

    Travel Physical Therapy Assistant (PTA) - $1,536 per week in Fairfax, VA

    AlliedTravelCareersChesapeake, Virginia, US
    Full-time
    AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc.Physical Therapy Assistant (PTA) in Fairfax, Virginia, 22031!. MAKE SURE PRESCREEN IS FILLED OUT AND ATTACHED UPON SUBMI...Show moreLast updated: 9 days ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $848 to $1,021 per week in Alexandria, VA

    Travel Physical Therapy Assistant (PTA) - $848 to $1,021 per week in Alexandria, VA

    AlliedTravelCareersChesapeake, Virginia, US
    Full-time
    AlliedTravelCareers is working with Fusion Medical Staffing to find a qualified Physical Therapy Assistant (PTA) in Alexandria, Virginia, 22302!. Travel Physical Therapy Assistant (PTA).Facility in ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapy Assistant - $1260 / Week

    Travel Physical Therapy Assistant - $1260 / Week

    Fusion Medical StaffingWilliamsburg, VA, US
    Full-time
    Fusion Medical Staffing is seeking an experienced Physical Therapy Assistant for an exciting Travel Allied job in Williamsburg, VA. Shift : Inquire Start Date : ASAP Duration : 13 weeks Pay : $1260 / We...Show moreLast updated: 18 days ago
    • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDashAll Cities, Virginia, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 24 days ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,262 per week in Williamsburg, VA

    Travel Physical Therapy Assistant (PTA) - $1,262 per week in Williamsburg, VA

    AlliedTravelCareersWilliamsburg, VA, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Physical Therapy Assistant (PTA) in Williamsburg, Virginia, 23081!. Travel Rehab : Physical Therapy Williamsburg.Location : ...Show moreLast updated: 18 days ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $950 to $1,053 per week in Alexandria, VA

    Travel Physical Therapy Assistant (PTA) - $950 to $1,053 per week in Alexandria, VA

    AlliedTravelCareersChesapeake, Virginia, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified Physical Therapy Assistant (PTA) in Alexandria, Virginia, 22302!. Ready to start your next travel adventure? LRS Healthcare off...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,448 to $1,548 per week in Tappahannock, VA

    Travel Physical Therapy Assistant (PTA) - $1,448 to $1,548 per week in Tappahannock, VA

    AlliedTravelCareersChesapeake, Virginia, US
    Full-time +1
    AlliedTravelCareers is working with Converdia Health Staffing to find a qualified Physical Therapy Assistant (PTA) in Tappahannock, Virginia, 22560!. ConVerdia Health Staffing- Staffing temporary an...Show moreLast updated: 30+ days ago