Field Technician

Job Description

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Field Technician

Posting Start Date : 5 / 22 / 25

Job Location (Short) :

St. George, Utah, USA, 84790

Requisition ID : 32339

Onsite or Remote : Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, includingTimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

Timely, effective repairs of machine components in the shop.

Scope

• Maintain an annual repair efficiency of 85%
• Maintain annual rework hours (as a percentage of hours billed) of less than 3%
• Must be able to meet standard repair times as defined by Komatsu Equipment Company (KEC) job codes listed in PFW
• Maintain all company balanced scorecard goals
• Maintain a minimum average score of 4 - 6 on the Technical Section of the Technician Competency Matrix
• Maintain a minimum average score of 4 - 6 on the Soft Skills Section of the Technician Competency Matrix
• Attain a score of no lower than 7 on the Safety Section of the Technician Competency Matrix

Key Job Responsibilities

Qualifications / Requirements

Language Skills

Mathematical Skills

Computer Skills

Knowledge of database software, Internet software, manufacturing software and order processing systems

Analytical Skills

Uses intuition and experience to complement data

Problem Solving Skills

Identifies and resolves problems in a timely manner

Customer Service Skills

Responds promptly to customer needs

Oral and Written Communication Skills

Speaks and writes clearly and informatively

Teamwork Skills

Balances team and individual responsibilities

Planning / OrganizationalSkills

Prioritizes and plans work activities

Professionalism

Reacts well under pressure; accepts responsibility for own actions; follows through on commitments

Quality

Demonstrates accuracy and thoroughness; monitors own work to ensure quality

Quantity

Meets productivity standards; completes work in a timely manner

Safety

Observes safety procedures; reports potentially unsafe conditions

Adaptability

Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events

Additional Information

Certificates, Licenses, Registrations

Tooling

Must have a basic set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list

Policies and Procedures

Abide by all Company policies and procedures

Work Environment

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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