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Collections & Legal Recovery Manager

Collections & Legal Recovery Manager

Del Sol Furniture & MattressPhoenix, AZ, US
9 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Location : Central Phoenix

Schedule : Full-Time | MondayFriday | Flexible Shifts

Salary : $50,000$60,000 + Bonus Opportunities

Del Sol Furniture is seeking an experienced Manager to oversee our Collections and Legal Recovery departments . This is a key leadership role for a professional who thrives on coaching, process improvement, and driving results .

Were a family-owned furniture business serving the Phoenix area since 1997. We provide in-house credit to our customers, and this role ensures that our collections and legal recovery operations run efficiently, professionally, and in full compliance with regulations.

Key Responsibilities

  • Lead and manage both Collections and Legal Recovery teams to achieve departmental goals
  • Develop and implement strategies to optimize recovery rates and minimize delinquencies
  • Coach, train, and mentor staff to improve performance, documentation, and customer interactions
  • Monitor metrics, prepare reports, and adjust processes to enhance efficiency and results
  • Ensure compliance with federal, state, and local regulations in all collection and legal recovery activities
  • Collaborate with internal departments and external legal counsel as needed
  • Identify opportunities for process improvement and cost reduction
  • Requirements

  • Proven management experience in collections, legal recovery, or a related field
  • Strong leadership, communication, and coaching skills
  • Ability to analyze performance data and implement process improvements
  • Bilingual (English / Spanish) preferred
  • High level of integrity and professionalism
  • Strong organizational and problem-solving abilities
  • Benefits & Perks

  • Competitive salary with bonus potential
  • Flexible MondayFriday schedule
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Paid Vacation, Holidays, and Sick / Personal Days
  • Employee Discounts
  • On-the-job training and professional development opportunities
  • At Del Sol Furniture , we are committed to providing exceptional service, integrity, and a family-oriented workplace . Join our leadership team and help drive excellence in both our collections and legal recovery operations while supporting the growth of our employees.

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    Collection Manager • Phoenix, AZ, US

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