Talent.com
Customer Service Representative

Customer Service Representative

Planet FitnessValencia, CA, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities :

  • Greet / meet potential members, providing a great customer experience.
  • Handle front desk related tasks :
  • Answering phone calls in a polite and friendly manner to assist with questions or concerns.
  • Taking info calls and tours
  • Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
  • Facilitate member services issues and questions and forward to Club Manager / Manager in Training / Team Lead as needed.
  • Help maintain the neatness / cleanliness of the club.

Essential Behavior Requirements :

  • Customer Service : communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
  • Listening : actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
  • Problem Solving : recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
  • Diplomacy : demonstrates tact and skill in all interactions while using appropriate behavior and language.
  • Communication : Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

    • Minimum Qualifications :

  • Honesty and good work ethic
  • Strong customer service skills
  • Basic computer proficiency

    • Physical Demands :

  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Must be able to lift to 50 lbs. less than 30% of the time.

    • Benefits :

  • Dollars for Scholars Program
  • Employee Appreciation Program
  • Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  • Critical Illness Insurance
  • Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance
  • HSA - Advancement Opportunities
    • Create a job alert for this search

    Customer Service Representative • Valencia, CA, US

    Related jobs
    • Promoted
    Customer Service Representative

    Customer Service Representative

    ACS Staffing, IncGardena, CA, US
    Full-time
    CUSTOMER SERVICE POSITION Worksite : Gardena, CA Pay : $23.Schedule : 9 : 00AM - 5 : 300pm or 10 : 00am - 6 : 30pm Looking for an experience customer service representative to input customer orders 3PL experi...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Field Services

    Customer Service Representative - Field Services

    Waste ManagementVan Nuys, CA, US
    Full-time
    Customer Service Representative Public Sector Field Services.Southeastern San Fernando Valley.MondayFriday, 8 : 00 AM 4 : 30 PM. Customer Service Representative.Public Sector team, with a unique focus...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Third Party CSBeverly Hills, CA, US
    Full-time
    Customer Service Representative.The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empa...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - FT

    Customer Service Representative - FT

    Avis Budget GroupLos Angeles, CA, US
    Full-time +1
    Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves yo...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    U-HaulBurbank, CA, US
    Full-time
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Hustle Notice BizLos Angeles, CA, US
    Full-time
    Customer Service Representative.We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. This role is essential in providing exceptional support to our c...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative, Housing Customer Service Center

    Customer Service Representative, Housing Customer Service Center

    University of Southern California (USC)Los Angeles, CA, US
    Full-time
    Customer Services Representative.USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes,...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    CaliberGardena, CA, US
    Full-time
    Customer Service Representative.Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting an...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Genuine PartsLos Angeles, CA, US
    Full-time
    Customer Service Representative.Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.Responds t...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    PuffcoLos Angeles, CA, US
    Full-time
    Customer Service Representative.The people at Puffco don't just create products we build a bridge for everyone to experience the best that the plant has to offer through technology.We serve a high...Show moreLast updated: 8 days ago
    • Promoted
    Showroom Customer Service Representative

    Showroom Customer Service Representative

    FergusonRedondo Beach, CA, US
    Full-time
    Showroom Customer Service Representative.Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, better homes and better busi...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    JobotCamarillo, CA, US
    Full-time
    Hybrid - Customer Service Representative.This Jobot Consulting Job is hosted by : Jim Forman.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Are you a pro...Show moreLast updated: 3 days ago
    • Promoted
    Start Immediately : Customer Service & Sales Associate - Career Growth Potential

    Start Immediately : Customer Service & Sales Associate - Career Growth Potential

    Ventura Business ManagementThousand Oaks, CA, US
    Full-time
    We've spent countless hours and brainstorming sessions working to craft the perfect corporate culture, and we have to say, it's all been worth it. Because of the environment we've built, our team is...Show moreLast updated: 3 days ago
    • Promoted
    US-Customer Service Representative I

    US-Customer Service Representative I

    ApTaskTorrance, CA, US
    Full-time
    Saturday based on business needs (CW open to Saturday if ever needed) 7 : 30 - 4 : 30pm.Interview Process - Phone prescreen with Maricela. Important dates - HM will be out in July.Any submittals submitt...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Gold's GymLos Angeles, CA, US
    Full-time
    Customer Service Representative.Gold's Gym is growing fast and looking for a Customer Service Representative team member to help us execute our mission of providing facilities, programs, and staff ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - $18 / Hr

    Customer Service Representative - $18 / Hr

    U-HaulInglewood, CA, US
    Full-time
    Customer Service Representative - $18 / Hr.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.A...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - PT

    Customer Service Representative - PT

    Avis Budget GroupSherman Oaks, CA, US
    Full-time +1
    Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves yo...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative III

    Customer Service Representative III

    Mechanics BankBurbank, CA, US
    Full-time
    Customer Service Representative III.Mechanics Bank is currently searching for a Customer Service Representative III to join our team at our Burbank Branch. This position is responsible for acquisiti...Show moreLast updated: 17 days ago