Vice President, Payments Product Owner

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of VP, Payments Product Owner to join our Treasury Services team. This role is located in Pittsburgh, PA.

In this role, you’ll make an impact in the following ways :

• This role is pivotal in establishing the foundational support necessary for the ongoing growth, enhancement, and maturity of our Value-Added Overlay Services (e.g., Paymode, Benefits Disbursement, Vaia, Prepaid Debit Card, Bill Pay Advantage, Merchant Services, Virtual Card), which are key competitive differentiators for BNY.
• This team member and will be essential in Product Governance (rationalizations, periodic reviews, product approvals, etc.), Cost Management (collaborating with tech and Ops to reduce costs), Vendor Management / EM responsibilities, Client Billing, Operating Model Optimization / Product Ownership, Production Issue support, and liaising with Client Service, RMs, and Clients.
• Additionally, the role involves Client Service / Implementation Support, Network Workgroup Representation (Business Committee, Direct Member, etc.), Operations and Technology Liaising, P&L responsibility (with revenue shared across functional areas), monitoring client attrition rates (outside pricing), participating in client meetings for non-sale activities, engaging in client onboarding, product governance efforts, training internal stakeholders, preparing client-facing materials, and generating scalable and sustainable revenue opportunities.
• Product Execution : Able to write specs for minor features and contribute meaningfully to specs for major features. Able to negotiate the implementation of current work, make the right trade-off decisions to launch products in a high-quality manner. Knows when to escalate to managers. Works with teams to make recommendations that deliver maximum value to end users as quickly as possible. Can efficiently assess the quality and readiness of a release.
• Customer Insights : Formulates the right business questions to be asked and knows how to track down data to inform decisions. Can use low fidelity tools to outline a design approach and then work with teams to translate them into higher fidelity representation of the feature. Makes regular contact with users of product and uses multiple sources to prioritize roadmap decisions. Product Strategy : Understand business outcomes and how product decisions impact tradeoffs. Responsible for crafting a near-term product roadmap (in partnership with manager) and can communicate to junior team members.
• Primary responsibilities include : Full ownership of the product backlog and near-term roadmap, ensuring that it is properly refined, prioritized and groomed. Agile Ceremony Ownership across POD and includes tracking velocity and identifying efficiencies for teams. Ownership of user stories, refinement process and Stakeholder Management (ongoing collaboration and updates). Ownership of technical design decisions, performs product performance monitoring, track and analyze key product metrics.

To be successful in this role, we’re seeking the following :

At BNY, our culture speaks for itself. Here’s a few of our awards :

BNY is an Equal Employment Opportunity / Affirmative Action Employer. Minorities / Females / Individuals with Disabilities / Protected Veterans. Our ambition is to build the best global team-one that is representative and inclusive of the diverse talent, clients and communities we work with and serve-and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.