Medical Assistant - Bilingual

Job Description

Job Description

Description : PEOPLEONE HEALTH :

PeopleOne Health is one of the fastest-growing providers of value-based primary care and has earned the best-in-class member satisfaction scores. We deliver exceptional healthcare that reduces costs and significantly improves health outcomes by focusing on preventive care, behavior change, and keeping people healthier. The key to our successful culture is living our motto : care for yourself; care for each other; care for our members.

JOB SUMMARY :

The Medical Assistant provides administrative and clinical support to healthcare providers, ensuring smooth operations within the outpatient care facility. This role involves assisting with patient care, performing basic medical procedures, managing patient records, and coordinating front-office tasks to enhance the overall patient experience.

SUPERVISORY RESPONSIBILITIES :

This position provides supervision to others : No

ESSENTIAL JOB FUNCTIONS :

Member Success

• Maintains a working knowledge of PeopleOne Health membership plans and how to access the needed information.
• Guides the member experience by providing information, education regarding options for care, and available resources
• Manages, conducts, and tracks outreach initiatives for the member population
• Provides exceptional customer service while performing job functions, such as, answering inbound calls or online inquiries regarding services, claims, benefits, eligibility, provider searches, and other health-related questions and following up with members to ensure their needs are met.
• Utilizes technology, data, and other internal information to assist employees in obtaining the best and most cost-efficient health care for disease and condition management.

Front Office

Back Office

Other Duties :

Requirements : SKILLS & ABILITIES :

EDUCATION, CERTIFICATIONS & CLEARANCES

EXPERIENCE :

PHYSICAL REQUIREMENTS :

(The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.)