Shift Manager

Job Description

Job Description

Essential Duties and Responsibilities :

• Station master of both the front and back of house
• Effectively train and mentor Crew Members
• Effectively manages the restaurant, including administration of policies and guidelines of the company, ensuring 100% customer satisfaction at all times
• Maintains fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
• Must maintain an “A” health inspection rating at all times
• Controls day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team
• Assists profit & loss, by following cash control / security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Manage Food and Labor Costs, keeping them to the level specified by management.
• Conducts performance appraisals, takes disciplinary action, motivates and trains
• Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program
• Ensures food quality at all times
• Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team
• Trains to gain the skills and experience necessary for promotion to General Manager
• Performs day-to-day responsibilities such as using cash register, operating the grill, taking customer orders, etc., as needed
• Other duties and responsibilities as assigned by your supervisor

Qualifications - Knowledge, Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.