Retail Market Manager

Retail Market Manager

Job Category : Banking

Location : On site at location listed in job posting.

Summary : The Retail Market Manager will be responsible for building a high performing Banking Center team and deliver well balanced results in all aspects of Retail Banking. Responsibilities include growing profitability, advice driven sales, associate coaching, operational excellence, customer experience, and workforce management. An effective Retail Market Manager demonstrates a high level of emotional intelligence, effective change management, and strong communication skills.

Essential Duties and Responsibilities :

• Coaches, leads and manages Banking Center Managers and teams to ensure all strategic initiatives are executed effectively.
• Implement the vision for driving growth and profitability by executing on Retail Banking strategy within the Market.
• Provide visionary leadership to the Retail Banking team, fostering a culture of customer focus.
• Collaborate with peers and Retail Banking Executive to align goals with the overall organizational strategy.
• Models and demonstrates First Horizon Bank (Firstpower) culture. Promotes a positive work culture by increasing and supporting associate engagement and develops plans to improve associate experience scores. Creates a winning culture through consistent recognition.
• Involved in the community and actively serves in a leadership capacity in support of bank programs.

Sales and Business Development :

Client Experience :

Team Management :

Compliance and Risk Management :

Operational Efficiency :

Supervisory Responsibilities :

Qualifications :

Computer and Office Equipment Skills :

Hours : Monday - Friday, 8 : 30 AM - 5 : 00 PM

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

About Us : First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nations best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights : Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More FirstHorizon.com / First-Horizon-National-Corporation / Careers / Our-Benefits

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities