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Sales Activation Representative (Outreach)
Sales Activation Representative (Outreach)Spectrum • Maitland, FL, US
Sales Activation Representative (Outreach)

Sales Activation Representative (Outreach)

Spectrum • Maitland, FL, US
16 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $20 / hour. And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

Are you passionate about connecting communities with cutting-edge technology? As a Call Center Sales Activation Representatives at Spectrum, you'll play a vital role in activating services like Spectrum Mobile and Xumo streaming for our customers. Through proactive outreach, you'll enhance the customer experience and drive growth by upselling additional products and services. Your efforts will directly contribute to our success and strengthen our community connections. Join us in shaping the future of digital engagement and making a meaningful impact on our organization and the customers we serve.

What Our Call Center Sales Activation Representatives Enjoy Most About the Role

  • Enhancing the customer experience through effective service activation.
  • Guiding customers in mobile and internet setup using various tools.
  • Upselling additional products while maximizing customer opportunities.
  • Staying informed on Spectrum products and managing escalations.
  • Meeting performance targets and sharing best practices with the team.

Working Conditions

  • Normal office environment
  • Required Qualifications

    Education

  • High school diploma or equivalent
  • Experience

  • 2+ years in sales or customer service
  • Skills & Abilities

  • Strong English communication skills
  • Ability to prioritize, organize, and multitask
  • Sales skills like analysis, objection handling, pitching, and closing
  • Ability to work while seated for prolonged periods of time and work independently in a group environment.
  • Customer complaint resolution while managing back-to-back calls
  • Proficiency with computers and software applications
  • Knowledge of office procedures, policies, and troubleshooting
  • Preferred Qualifications

  • Bilingual in Spanish and English
  • Confidentiality and problem-solving under pressure
  • Knowledge of cable / telephony industry and services
  • Familiarity with residential product details
  • #ZRSM2

    CSU126 2025-63786 2025

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    Get to Know Us Charter Communications is known by our Spectrum products and services, including : Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

    Required Qualifications

    Education

  • High school diploma or equivalent
  • Experience

  • 2+ years in sales or customer service
  • Skills & Abilities

  • Strong English communication skills
  • Ability to prioritize, organize, and multitask
  • Sales skills like analysis, objection handling, pitching, and closing
  • Ability to work while seated for prolonged periods of time and work independently in a group environment.
  • Customer complaint resolution while managing back-to-back calls
  • Proficiency with computers and software applications
  • Knowledge of office procedures, policies, and troubleshooting
  • Preferred Qualifications

  • Bilingual in Spanish and English
  • Confidentiality and problem-solving under pressure
  • Knowledge of cable / telephony industry and services
  • Familiarity with residential product details
  • #ZRSM2

    Company Description

    Charter Communications is known in the United States by our Spectrum brands, including : Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.

    We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability / vets.

    Company Description

    Charter Communications is known in the United States by our Spectrum brands, including : Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability / vets.

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    Sales Representative • Maitland, FL, US