Assistant Service Advisor
All job responsibilities listed below are essential to the satisfactory performance of this position by any / all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "Other related duties as assigned".
Service Center Responsibilities (as necessary)
- Move cars from the designated customer drop off into and out of the shop safely
- Receive and apply payment from customers
- Provide excellent customer service
- Maintain the cleanliness of the service center area
- Quality control in the drive thru
- Support service advisors, when necessary
- Answer and route phone calls
- Interact with customers to assist in the customer experience
- Maintain a clean, organized and safe work area
- Perform other duties as required
Qualifications :
High School Diploma or equivalent.Excellent communication and listening skillsAttention to detailExcellent customer service skillsThe ability to interact with customers, managers and coworkers in a professional, courteous manner.Valid driver's license and insurable driving record are required.Physical Demands :
Must be able to lift and carry and transport up to 25 pounds up to 60 feet.Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and / or pulling.