Manager, Business Solutions

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The Manager, Business Solutions is responsible for leading a team of analysts and overseeing the development and delivery of business system solutions that align with strategic objectives. This role provides direction and guidance in gathering and analyzing business requirements, translating them into actionable system enhancements, and ensuring traceability throughout the solution lifecycle. The manager serves as a liaison between cross-functional business units and IT teams, ensuring alignment of technical solutions with business goals. They oversee the evaluation of system capabilities, guide cost / benefit and gap analyses, and ensure efficient, scalable processes are implemented. In addition to project oversight, the Manager mentors team members, fosters continuous improvement, and ensures deliverables meet quality, timing, and stakeholder expectations. This role plays a key part in enabling the organization to adapt to evolving needs through innovative and cost-effective technology solutions.

Responsibilities :

• Collaborate with solution architects, developers, and QA teams to evaluate and validate proposed solutions, ensuring they meet requirements and business expectations.
• Define and maintain key performance indicators. Lead, coach, and develop a team of business analysts; establish performance goals, provide regular feedback, and support professional growth to build a high-performing team.
• Partner with business and IT stakeholders to understand organizational objectives and translate them into strategic system capabilities and project roadmaps. Collaborate with solution architects, developers, and QA teams to evaluate and validate proposed solutions, ensuring they meet requirements and business expectations.
• Uses expert knowledge of the business processes in areas of responsibility to work with the Business to define requirements that will drive efficiencies in the business. Identify and implement opportunities to improve business processes, increase efficiency, and introduce innovative technologies that support transformation initiatives. .
• Guide assessments of system impacts, dependencies, and potential risks for proposed initiatives, including cost / benefit and gap analyses.

Education and Work Experience :

Knowledge, Skills and Abilities :

#LI-Corporate

Travel :

Travel Required (Yes / No) : Yes

DOT Regulated :

DOT Regulated Position (Yes / No) : No

Safety Sensitive Position (Yes / No) : No

Base Pay Range : $106,300 - $191,700

Corporate Bonus Target : 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and / or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and / or team performance. To find the pay range for this role based on hiring location, click here .

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com .

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder-it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth-and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500 . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.