Veterinary Relationship Manager

Senior Veterinary Account Manager

Candidates must live within the assigned territory or close proximity of the geographic area spanning Central Mass, Southern NH or CT. The Senior Veterinary Account Manager is a quota-carrying role that leads the ongoing optimization of our key veterinary customer accounts. This role is responsible for driving growth and maximizing share of wallet for in-clinic, technology, and specialty products within their designated sales territory. This position is a proactive, in-person sales role responsible for identifying and addressing customer needs, pain points, and opportunities to optimize and improve the adoption of existing products, as well as selling singular point solutions when opportunities are identified. The Senior Veterinary Account Manager will closely partner with Veterinary Account Executives to identify Vet Suite opportunities and drive further growth within the sales segment.

Essential Duties and Responsibilities :

• Serves as the key sales contact to optimize and support accounts with a focus on overall relationship growth and long-term customer relationships to meet company financial targets.
• Leads the sales organization in achieving and exceeding revenue and gross profit goals through customer relationship nurturing.
• Leverages internal content and expertise to drive engagement activities, including webinars, and optimization initiatives that support revenue growth and adoption.
• Predicts customer needs, pain points, and opportunities to proactively generate potential Vet Suite opportunities and drive further growth and adoption within the sales segment.
• Collaborates closely with Veterinary Account Executives to assess, communicate, and pursue Vet Suite leads to maximize growth potential and customer value; communicates Vet Suite leads to VAEs via Salesforce.com (SFDC).
• Acts as a primary customer liaison for the implementation and onboarding processes, ensuring seamless transitions and a positive customer experience.
• Creates internal reports to optimize customer utilization, identify growth opportunities, and guide sales team efforts.
• Manages and maintains critical data and customer updates within SFDC to effectively track and support the sales process and customer relationships.
• Secures deals across all product offerings and manages contract renewals to ensure ongoing customer satisfaction and retention.
• Supports Regional Director serving as a peer leader in the region by mentoring new VRMs through onboarding process, sharing best practices within region and zone and aiding in coaching other team members towards these practices.
• Supports Regional Director in developing and executing regional strategies.
• Performs additional duties and tasks as necessary to support the team and company objectives.

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Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each case.

The pay range for this position is as follows : $65,100.00-$93,000.00. We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program : 401k savings & company match, paid time off, paid holidays, maternity leave, parental leave, military leave, other leaves of absence, health, dental, and vision benefits, health savings accounts, flexible spending accounts, life & disability benefits, identity theft protection, pet insurance, certain positions may include eligibility for a short term incentive plan. Covetrus is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.