Job Description
Job Description
Salary : $13-14 per hour
Bassett Physical Therapy & BPT Kidz is looking for an upbeat and friendly receptionist to join our growing team! This Full Time position is responsible for greeting our patients and families, scheduling, answering the phone, processing payments, and performing other front office operational duties under general supervision. This position is available for our pediatric outpatient clinic in Stanleytown, VA!BPT was founded by therapists to provide comprehensive therapy, with the highest quality of care by a teamwork driven staff, to deliver best in class therapy services to our community. At BPT, we want to be the most respected therapy brand in our community. We will be the top choice for quality, patient centered care by providing a seamless patient experience. We will achieve this with our team of professionals continuously elevating their skills to be better tomorrow than we are today.
GENERAL BENEFITS INCLUDE :
- Monday through Friday Schedule
- Health, Dental, and Vision Insurance provided by Major Carriers
- Term Life Insurance (100% company paid)
- Optional Short-Term and Long-Term Disability Insurance
- Optional Accident, Cancer, and Hospital Supplemental Insurance
- 401k Retirement Plan
- Paid Holidays, Vacation, and Sick Time
POSITION REQUIREMENTS :
Customer service skills-Ability to interact with our patients and provide exceptional customer serviceAttention to detail-mathematical and data processingData processing proficiency-Practice management software, Word / Excel / Google Docs / Google SheetsCommunication skillswritten, verbal and general interactiveOrganizational skillspriority setting, file maintenance & report generationQUALIFICATIONS :
Prior medical office administrative experienceA person who demonstrates the physical and mental capabilities (practical & / or written) to perform the duties required of the position.Possesses and maintains good physical stamina and mental health.Basic computer knowledge or equivalent preparation.ESSENTIAL JOB FUNCTIONS :
Promote the BPT mission, vision, and core valuesComplete tasks in a professional manner and to the benefit of our patients and staffCarry Out Intake Procedures per Business Office Guidelines, such as : distribution of paperwork, data entry, and maintaining Internal Daily ReportingProvide Patient Service Functions, such as : phone calls, scheduling, answering or redirecting general questions from patientsReceive and document patient paymentsRespond to claims processing questions or provide information needed by our billing team for claim processingDocument and refer patient billing account problems to the Business Office ManagerAlways be friendly to and converse with patients, families and visitorsReport any safety hazards to the Safety Officer upon encounterEnter requisition for supplies as needed for re-orderAbility to work on his / her own with normal supervisionAbility to read and understand Policy and Procedure manualsCommunicate with other teammates as needed to attain company goalsEnhance professional growth and development through participating in educational programs, trainings, and in-service meetingsComply with the Facilitys Comprehensive Compliance Plan (CCP) which includes but is not limited to : Business & Clinical Operations, Environmental Health & Safety, HIPAA, Human Resources and Code of Conduct as well as all facility policies and procedures and educational requirements associated the CCPComply with all local, state and federal regulations training and instruction requirements as well as any other standards that govern healthcare services provisionPerform other duties as assigned as permitted by law & training.