Field Training Manager
ESFM is the corporate facilities management (FM) division of Compass Group USA. ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.
The Field Training Manager supports and drives in unit training initiatives, managing key operational training events and ensures the training programs identify behavioral changes required and includes personal development suggestions to change behaviors.
Responsibilities :
- Facilitate classroom sessions.
- Provide primary consultation to Subject Matter Experts on flow, sequencing, and layout of content and participant materials in the classroom environment.
- Produce and troubleshoot classroom sessions.
- Manage out of classroom training responsibilities such as grading, communications, logistics, collaborating and negotiating the schedule for Management Development programs with Program Managers.
- Evaluate program effectiveness and offer continuous improvement and feedback and make necessary updates.
- Coach and provide feedback to program participants.
- Run reports and analyze session attendance and usage reports for Program Managers and departmental period reporting.
- Manage personal administrative functions, including P-Card and expense reports, participation management, and departmental monthly and quarterly reports.
Other Responsibilities :
Create a Personal Development Plan annually with supervisor.Participate in the Annual Performance Appraisal process.Other tasks may be assigned.Qualifications :
Bachelor's degree from a four-year college or university; or equivalent combination of education and experience.Must have had communication and training experience of some kind that required day-to-day interaction with customers, problem solving and training program / communications-package development.Proficiency in Microsoft applications and WebEx.Must have strategic reasoning ability and analytical skills.Must understand the audience learning process and be able to put it into practice in the development and delivery of training.Excellent written and verbal communication and reasoning skills as well as the ability to work closely with teammates.Excellent presentation, facilitation and training skills.Demonstrated ability to operate independently and meet deadlines on time with limited supervision.Outstanding organizational and time management skills and the ability to manage multiple tasks and high workloadmust be able to adapt to frequent change.Strict attention to detail and maintain a high level of accuracy.Ability to learn new software and learning sites quickly.Associates at ESFM are offered many fantastic benefits.