Medical Assistant / Medical Office Rep II

Medical Assistant / Medical Office Rep II

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our mission is to make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all.

The Medical Assistant / Medical Office Representative II (MA / MOR II) position is responsible for knowing his / her professional scope of practice as defined by the California Business and Professional Code. This role is responsible for back office and front office duties. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Registered Nurse. The MOR II is the first point of customer contact and is responsible for coordinating all patient requests for referrals and authorizations.

Job requirements include :

• Required : (1) year experience as a Medical Assistant in a outpatient medical office, physician clinic or OB office setting or with possession of a Medical Assistant Certificate (CMA) from an accredited program and recent Medical Assistant experience required. High school diploma or equivalent. Satisfactory completion of formal Medical Assistant program pursuant to the Division of Allied Health Professions or military training that is equivalent to an accredited Medical Assistant program. Excellent interpersonal, organization, and customer service skills. Medical terminology, familiarity with CPT and ICD-9 coding procedures and reference tools, and pharmacology appropriate to the Medical Assistant scope of practice is essential. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment. BLS through American Heart Association.
• Preferred : 6 months experience in an outpatient setting as a Medical Assistant. 6 months experience in an outpatient setting as a Medical Office Receptionist / Clerk or an equivalent amount of experience in a high volume customer service role in another industry / environment working with referrals or scheduling procedures. Experience in billing is preferred. Familiarity with an electronic practice management system is preferred. Experience with multi-line phones / ACD phones preferred. Medical terminology preferred.

For more than 70 years, Mercy Medical Center Redding has offered comprehensive health care in the North State, providing acute care and a full range of medical services. The 267-bed hospital offers major medical services including a Level II Trauma Center as well as specialized Cardiovascular Care, Stroke Care, Orthopedics, Neurological Surgery, Comprehensive Cancer Care, Maternity Care, and da Vinci Robotic Surgery. It is the sole provider of obstetrical services, along with the only Level III Neonatal Intensive Care Unit in Shasta County. In addition, the hospital's network of care includes Mercy Home Health and Hospice and Dignity Health Connected Living. Mercy Medical Center Redding is a member of the Dignity Health system and is a sister facility to St. Elizabeth Community Hospital in Red Bluff and Mercy Medical Center Mt. Shasta. As one of the area's largest not-for-profit employers, we are proud to give back to the community by providing many programs and services to benefit overall health.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

CommonSpirit Health is an Equal Opportunity / Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. CommonSpirit Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. External hires must pass a post-offer, pre-employment background check / drug screen. Qualified applicants with an arrest and / or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health participates in E-Verify.