Job Description
Job Description
Join a friendly, patient-focused dental practice!
We’re looking for an organized and personable Dental Scheduler to join our growing team in South Charlotte. This position plays a key role in ensuring our patients have a smooth, positive experience from the first phone call through their treatment visit.
Responsibilities
- Answer incoming calls and schedule patient appointments efficiently and accurately
- Confirm and follow up on upcoming appointments and treatment plans
- Greet patients and check them in and out with professionalism and warmth
- Verify insurance coverage and update patient information in our practice management system
- Communicate with dental assistants and hygienists to ensure a seamless daily schedule
- Handle patient inquiries regarding procedures, payment options, and insurance benefits
- Maintain the front desk area and assist with administrative duties as needed
Qualifications
1+ year of experience in a dental office or medical scheduling role preferredFamiliarity with dental terminology , insurance verification , and treatment coordinationExcellent communication and customer service skillsStrong attention to detail and ability to multitask in a fast-paced environmentProficiency in Dentrix , Eaglesoft , or other dental software a plus