Director Klaviyo Lifecycle Digital Marketing CRM

Director Of Subscriptions, Membership, Retention And Lifecycle Marketing Management

Company Overview : Our client, a fast-growing, medium-sized global enterprise, specializes in delivering transformative D2C consumer goods and services with over 1M subscribers. Headquartered in the USA, the company's portfolio includes online training courses, coaching programs, mobile apps powered by AI, and innovative consumer packaged goods. With a strong focus on customer satisfaction and retention, they are seeking a strategic leader to drive subscription growth and enhance customer lifetime value.

Position Overview : The Director of Subscriptions, Membership, and Customer Retention will oversee strategies and execution to optimize subscription-based revenue streams and retain a loyal customer base. Reporting to the Chief Revenue Officer, this individual will collaborate across departments to ensure customer-centric growth and engagement strategies.

Key Responsibilities

Strategic Leadership

• Develop and implement subscription, membership, and retention strategies to meet or exceed revenue targets.
• Analyze market trends and customer insights to design competitive and appealing membership offerings via web, social, mobile app, email. SMS, Chat for D2C, B2C, B2B Retail to Consumer

Customer Retention and Loyalty

Membership and Subscription Growth

Cross-Functional Collaboration

Performance Analytics

Team Leadership

Qualifications

Benefits

Next Steps

If you meet the above criteria and are interested in this exceptional opportunity, please apply. Jonathan Pearson, CEO of BluZinc, will review your application and arrange a call with you within days, provided your career history aligns with this unique role. Take the next step to elevate your career and make an extraordinary impact.