Nordic Speaking Customer Service for Automotive industry

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is excited to announce an opportunity for a Nordic Speaking Customer Service Representative in the automotive industry. As the leading agency specializing in placing candidates in jobs that utilize their native language, we focus on connecting talented individuals with reputable employers across various countries. Our expertise spans multiple industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. We are dedicated to ensuring that our candidates find positions that match their skills and career ambitions while providing our clients with the top talent they need to succeed. This role will allow you to leverage your language skills in a dynamic environment, delivering outstanding customer service and contributing to the success of a well-known automotive brand. Join us in our mission to help you find your dream job abroad as we continue to excel in the recruitment process. If you are passionate about customer service and the automotive industry, this position might be the perfect fit for you!

Responsibilities :

• Provide exceptional customer service support to Nordic speaking clients in the automotive industry.
• Respond to customer inquiries via phone, email, and chat in Nordic languages.
• Assist customers with product information, troubleshooting, and order processing.
• Manage and resolve customer complaints and feedback professionally.
• Maintain an up-to-date knowledge of automotive products and services.
• Collaborate with internal teams to improve customer experience.
• Document customer interactions and feedback in the CRM system.