Revenue Cycle Supervisor
This role is crucial in enhancing the efficiency of the revenue cycle by supervising daily collection operations and aiding the team in tackling complex billing and payment challenges. The position demands a deep understanding of collections, handling denials, managing appeals, and reconciling credit balances, along with the capability to evaluate and boost financial performance metrics.
Day-To-Day Responsibilities
- Analyze revenue cycle data to identify patterns, gaps, and opportunities for process enhancements.
- Monitor and report on key performance indicators (KPIs) such as days in accounts receivable, denial rates, and collection efficiency.
- Work collaboratively with billing, coding, registration, and finance departments to improve workflows and resolve outstanding issues.
- Create and maintain reports and dashboards that aid in both operational and strategic decision-making.
- Perform root cause analyses for claim denials and payment delays, and propose corrective measures.
- Ensure adherence to payer requirements, HIPAA regulations, and company policies.
- Assist in the enhancement, testing, and implementation of revenue cycle tools and technologies.
- Support the training and mentorship of team members to foster best practices and continuous improvement.
Skills Required
Demonstrated experience in collections, denial management, appeals, and credit balance reconciliation within a healthcare revenue cycle setting.Strong analytical and problem-solving abilities with keen attention to detail.Ability to collaborate effectively across teams in a dynamic, metrics-driven environment.Preferred proficiency in revenue cycle systems and reporting tools.