Field Operations Manager

Overview

The Janitorial Manager is responsible for overseeing janitorial operations within airport facilities, ensuring a clean, safe, and welcoming environment for passengers, tenants, and staff. This role manages the day-to-day activities of the janitorial team and ensures that productivity, safety, compliance, and customer service standards are consistently met in a high-traffic, security-sensitive environment.

Must be available to work weekends with flexible schedule

Multi-Lingual Preferred

Benefit Information :

ABM offers a comprehensive benefits package. For more details, visit ABM Team Member Benefits | Staff & Management

Compensation : $84,000 annually (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Essential Functions

• Supervise daily operations of janitorial team members across terminals, concourses, restrooms, baggage claim areas, and other airport zones.
• Set work priorities and delegate tasks to meet tight turnaround times and service-level agreements.
• Recruit, train, and lead a large, diverse janitorial team with a focus on customer satisfaction and regulatory compliance.
• Monitor employee performance, conduct evaluations, and implement training and recognition programs.
• Develop and manage staff schedules aligned with airport operational hours, flight schedules, and peak traffic periods.
• Respond promptly and professionally to airport authority, airline, tenant, and passenger service requests or concerns.
• Apply company policies and procedures to resolve operational challenges efficiently.
• Ensure ongoing compliance with TSA, FAA, OSHA, and airport authority safety standards.
• Collaborate with airport stakeholders to meet and exceed cleanliness standards and passenger experience expectations.
• Implement and monitor quality assurance, safety, and sanitation programs tailored to the airport setting.
• Maintain appropriate staffing levels across 24 / 7 shifts to ensure uninterrupted service.
• Provide guidance and interpretation of policies to support team performance and accountability.
• Manage special cleaning projects such as post-construction cleanup, spill response, and weather-related incidents.

Qualifications and Skills

Working Environment

Same Posting Description for Internal and External Candidates