CMMS Technical Engineer

Overview

Join to apply for the CMMS Technical Engineer role at KNAPP North America

KNAPP is a global company specializing in automated solutions for WMS / WCS. We help digitize and automate supply chains across industries, with a focus on software, AI, and robotics to disrupt the logistics automation industry. Our US headquarters are in Kennesaw, GA.

What You Get To Do

This role supports key IT and operational systems with a focus on CMMS deployment, SAP integration, user support, and technical training. It manages system access, performs routine maintenance, supports mobile / web tools, and handles data exports and reporting. You will collaborate with R&D on cloud infrastructure and analytics. The ideal candidate has a strong technical background with CMMS and SAP experience, basic Linux and networking skills, and the ability to train users and troubleshoot across platforms. A proactive, detail-oriented approach and the ability to manage multiple tasks in a fast-paced environment are essential.

Essential Functions and Responsibilities

• Digital Services Support : set up user accounts, configure access, deploy and customize CMMS instances, deliver training, perform routine maintenance, provide ongoing support, manage workflows / tickets for agile development, handle data cleaning / transformation / export tasks, and maintain CMMS records for spare parts inventory.
• APK / SAP Integration : support SAP consignment stock processes and ensure alignment with CMMS.
• Customer Support : configure / troubleshoot tablets, implement configuration changes, assist with data exports and GRBS tasks.
• Development Support : provide database access / export support, manage source code access and interface configurations, support data manipulation and application / database troubleshooting.
• R&D Collaboration : create system instances, manage clusters for testing / development, provide cloud infrastructure and network support, analyze interfaces with KiSoft Analytics.
• KNAPP Training Responsibilities : train users on KiSoft CMMS, educate on RBS processes / KPIs / reporting, deliver training on tool integrations (SAP, KiSoft Analytics), teach issue resolution, support KNAPP CLOUD training.

What You Have

Working Conditions and Environment

What You Will Get

KNAPP is an equal opportunity employer. We are committed to a work environment that respects all individuals and prohibits discrimination. Drug-free workplace policy applies; all candidates may be subject to drug screening.

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