Community Manager - Lease Up
Jacksonville, FL
Madison Communities is seeking a dynamic and results-driven Community Manager to lead and inspire our on-site team. This role is responsible for overseeing all aspects of community operations, driving resident satisfaction, and ensuring the success of the property. If you have a passion for leadership, customer service, and property management, we’d love to hear from you!
What You’ll Do :
- Lead & Inspire : Manage and motivate your team to deliver exceptional service and create a thriving, engaged community.
- Drive Performance : Oversee all community operations, ensuring the property meets and exceeds financial and occupancy goals while adhering to budgetary guidelines.
- Build a Winning Team : Recruit, hire, train, and coach staff, fostering a culture of excellence through performance feedback, recognition, and professional development.
- Deliver a Five-Star Experience : Ensure top-tier customer service for residents, prospects, owners, and investors through outstanding communication and community engagement.
- Optimize Property Success : Conduct property walk-throughs, ensure apartment homes are show-ready, and drive leasing activities (35% of the role).
- Maximize Marketing & Leasing Efforts : Develop and implement strategic marketing plans, analyze market trends, and adjust pricing strategies to maintain occupancy goals.
- Operational Excellence : Manage budgets, oversee contracts and capital projects, and ensure seamless day-to-day property operations.
What You Bring :
Proven Leadership : 3+ years of experience in property management with successful supervisory experience.Luxury Lease-Up Experience : Preferred background in managing Luxury Class A properties and new lease-ups.Marketing & Sales Expertise : Strong ability to promote the community, drive leasing activity, and build strong resident relationships.Financial Acumen : Ability to analyze financial reports and make data-driven decisions.Tech-Savvy : Experience with Yardi, Rent Café, and CRM software is a plus! Proficiency in Microsoft Office Suite, including Excel, is required.Customer-Centric Mindset : Exceptional interpersonal skills with the ability to interact with diverse personalities and provide outstanding service.Organized & Resourceful : Strong multitasking skills with the ability to prioritize and execute tasks efficiently.What We Offer :
Competitive Compensation & Benefits Package :
401(k) with company matchComprehensive health, dental & vision insurance
Health Savings Account (HSA) & Flexible Spending Accounts (FSA)Company-paid short-term disability & basic life insurancePaid parental leaveGenerous paid time offEmployee discounts & referral programsMental Health Support – Employee Assistance Program (EAP)Schedule :
Full-time | 8-hour shifts
Monday–Friday with weekends as needed
Are you ready to make an impact?
Join Madison Communities and be part of a team that values leadership, innovation, and a commitment to excellence.
Apply today!