Enterprise Account Manager

Job Details

Job Location

Atlanta, GA

Secondary Job Location(s)

Atlanta, GA

Description

Are you passionate about building meaningful customer relationships and helping organizations solve complex business challenges with innovative technology? Join Meridian Cooperative - a trusted technology partner to utilities for over 40 years - as we continue to grow and empower the communities we serve.

We're looking for a driven, relationship-focused Enterprise Account Manager to lead strategic account engagement across the Mid-West. In this high-impact role, you'll serve as a trusted advisor to our members and customers, aligning their business goals with Meridian's comprehensive software solutions. If you thrive in a dynamic environment, love solving problems, and excel at building executive-level partnerships-this role is for you.

What You'll Do :

• Serve as the primary point of contact for a portfolio of enterprise accounts, including utility members and key stakeholders at the executive level.
• Develop and execute strategic account plans tailored to client goals, industry challenges, and solution opportunities.
• Identify upsell and cross-sell opportunities across your accounts and lead them through the full sales cycle, from discovery to contract.
• Champion your clients' needs by collaborating across internal teams-product, marketing, support, and more-to deliver value and seamless experiences.
• Conduct regular business reviews, track performance against KPIs, and proactively address risks and opportunities.
• Meet monthly / annual sales targets and sales funnel growth targets.
• Assist with proposals, estimates, and migrations, and act as a connector between our customers and internal technical teams.
• Monitor and report utility industry trends and bring thought leadership to your client interactions.
• Attend industry events and client meetings as the face of the brand and a trusted strategic partner.

What You'll Bring :

What We offer

About Us :

We were formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships, Meridian Cooperative has unified multiple leading-edge companies under its umbrella to truly execute that vision. Today, the Meridian Suite serves over 500 utilities across the country with industry-leading enterprise software solutions.