Route Operations Manager

Route Operations Manager

Position Summary : We are looking for a sharp, proactive Route Operations Manager to oversee and coordinate all daily field operations. This role is critical to ensuring routes run smoothly, on time, and with full communication across all teams. You will manage route schedules, handle field issues in real-time, and be the go-to problem solver for operational challenges.

Key Responsibilities :

• Manage and Monitor Daily Routes : Oversee all active field routes to ensure they are running on schedule, efficiently, and according to company standards.
• Troubleshoot in the Field : Respond quickly to route or personnel issues, reassigning resources and resolving conflicts as needed to minimize service disruptions.
• Coordinate Communication : Ensure all field staff know their assigned routes, team members, and points of contact each day.
• Maintain Route Schedules : Build and maintain daily, weekly, and monthly route schedules. Adjust as needed for absences, delays, or last-minute changes.
• Support and Direct Field Staff : Serve as the main point of contact for drivers, technicians, or service personnel. Provide guidance, updates, and direction throughout the workday.
• Track Performance and Report Issues : Monitor route performance, identify bottlenecks or inefficiencies, and suggest or implement improvements.
• Collaborate Across Teams : Work with dispatch, HR, logistics, and other departments to ensure full coverage and support in the field.

Qualifications :

Driving Qualifications :

Work Environment & Expectations :

Benefits :

Hours :

Start time varies between 1 : 00 AM and 4 : 00 AM Average of 45-50 hours a week

Job Type : Full-time