Service Loaner Coordinator Mercedes-Benz of Austin

Loaner Counter possesses excellent guest service and communication skills a positive attitude and a professional appearance and demeanor. Our team members are service-oriented guest-centered and focused on safety.

Essential Job Functions include but are not limited to :

• Meet proper grooming standards; proper uniform attire and hair must be kept clean and groomed in a businesslike style to promote a favorable impression and a businesslike appearance at all times.
• Knowledge of the city streets and how to use GPS
• Knowledge of hands free devices
• Offer friendly and knowledgeable assistance
• Greet each guest and provide help with getting in and out of loaner vehicles
• Ensure guest loyalty by providing excellent guest service and responding immediately to guest concerns
• Practice safe driving skills
• Report all incidents immediately to supervisor
• Adherence to corporate policies and procedures
• Able to cope with the physical demands of the job
• Team player
• Ability to multitask and manage time
• Able to work without supervision
• Hands on position working face to face with guest and other teammates

Qualifications :

Duties Include but not limited to :

Verify keys and loaners are accountable throughout the day

Verify car is safe no outstanding issues and is ready to be sold

Verify guests cars repair is complete

Taking payments from guest

Handling cash

Scanning documents to the accounting department

Hours :

Compensation :

CAG is proud to be an equal opportunity employer. We are committed to building a diverse equal and inclusive workplace and our recruiting process reflects this commitment.

As a forward-thinking adaptive and supportive company we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.

Core Values :

Transformational Not Transactional - Be Transformational

We do what we say were going to do

We encourage and support each other

Were committed to continuous growth

Benefits

The Continental Automotive Group is an equal opportunity employer and a drug free workplace.

All Continental Automotive Group Full-Time Employees Receive :

Employer Paid Dental Insurance

Employer Paid Life Insurance

Employer Paid Medical Insurance

Employer Paid Health Savings Account Contribution

Employer Paid Wellness Clinic

Employer Paid Flu Vaccinations Every Fall

Employer Percentage Matching for 401k

Employer Paid Parental Leave

Employer Paid Employee Assistance Program

5 Paid Bereavement Leave Days / Year for immediate family members (after 60 days)

14 Paid Time Off Vacation Days / Year (60 days - 3 years)

19 Paid Time Off Vacation Days / Year (3 - 7 years)

24 Paid Time Off Vacation Days / Year (7 years)

Annual Christmas Bonus Based on Tenure

Annual Technician Flag Hour Bonuses ($.25 for Express Tech Hr $.50 for Main Line Tech Hr $1 for Master Tech Hr)

Annual Christmas Party

Annual Employee Appreciation Dinner

Employee Vehicle Purchase Program

Employee Discounts on Collision Repair Parts and Service

Bi-Weekly Pay Periods Paid on Fridays

Holidays : Thanksgiving Christmas & New Years

Employer Paid Lunches Every Saturday

Employer Paid Lunches / Dinners - Special Occasions (Blood Drives Birthdays Awards etc.)

Access to In-House Insurance Agency

Access to In-House Marketing Agency

Voluntary Life Term and Whole Insurance

Voluntary AFLAC Supplemental Coverages Voluntary Vision plan Pet Insurance and Legal Shield

$200 Donation to Charity of Your Choice with Approval

We strive to take excellent care of our employees so that they will strive to take excellent care of our clients!

CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function please call .

Required Experience :

IC

Key Skills

Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing

Employment Type : Full-Time

Experience : years

Vacancy : 1