French Speaking Customer Service for Insurance industry

French Speaking Customer Service Representative

Patrique Mercier Recruitment is excited to present an excellent opportunity for a French Speaking Customer Service Representative within the insurance industry. Our agency is the leading choice for candidates seeking employment in their native language while experiencing the thrill of living and working abroad. We specialize in various sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our thorough recruitment process, allowing us to connect talented individuals with the right employers. This position is ideal for candidates passionate about providing exceptional customer service and support in the insurance field. As a French Speaking Customer Service Representative, you will be responsible for assisting clients, resolving issues, and ensuring the best possible experience for insurance policyholders. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, and take a significant step towards your dream job abroad!

Responsibilities :

• Assist French-speaking clients with inquiries regarding their insurance policies.
• Provide accurate information about insurance products and services.
• Resolve customer complaints effectively and efficiently.
• Maintain up-to-date knowledge of insurance industry regulations and policies.
• Document customer interactions and follow up on outstanding issues.
• Collaborate with colleagues to improve service delivery and customer satisfaction.
• Provide support in processing insurance claims and applications.