Position Summary : The Training Manager is responsible for overseeing the firm’s substantive legal training programming and managing the legal training team. This position reports to the Director of User Services and oversees a team of training professionals.
Primary Responsibilities :
- Oversee the development and accreditation of all internal and external substantive legal education programs, including new associate, departmental, practice group and client programs
- Possess and maintain a strong knowledge base of all relevant state MCLE requirements and ensure compliance with all relevant requirements
- Identify training initiatives to address evolving attorney and administrative needs and work with partners and / or outside consultants to develop appropriate content
- Work closely with relevant stakeholders to refine annual programs
- Research and implement new training strategies, including based on relevant technology, adult learning research, and industry data
- Respond to attorney and staff questions regarding CE Manager, outside MCLE vendors, MCLE requirements, the MCLE process, and other related matters
- Evaluate programs on a regular basis and report on efficacy based on program metrics and qualitative feedback
- Produce learning resources for attorneys, including tip sheets, FAQs, articles and monthly newsletter content
- Provide management, coaching and career development guidance to the training team’s coordinator and assistants
- Effectively manage the MCLE training budget and complete budget forecasts annually
- Assist with curriculum design and general planning of the New Lawyer and Mid-Level Academies
- Collaborate with the Director of User Services and other department members to implement long-term and / or special global projects
Minimum Requirements :
Professional demeanor and excellent communication skills paired with a service-oriented attitudeStrategic thinker with a sincere passion for continuing education and career development who embraces new technologies and methodsProven track record of successfully juggling multiple projects in a dynamic and fast-paced environment to accomplish daily, weekly, mid-range and long-term goalsStrong organizational skills with a focus on meticulous attention to detailExcellent writing, proofreading and editing skillsAble to tailor written work to appropriate audienceDemonstrated resourcefulness, creativity, and self-directed behaviorAble to interact effectively with colleagues at all levels of the firm, including taking the initiative to meet and maintain positive relationships with attorneys and staffIntegrity to handle sensitive and highly confidential information with utmost careAble to identify potential issues and concerns and message appropriately to firm management as necessary or requiredStrong skills in MS Word and PowerPoint, as well as demonstrated proficiency in ExcelEducation and Experience :
Bachelor’s degree is required5+ years’ experience in an adult education role in a global law firm, large company, legal training provider, or professional services company5+ years supervisory experienceCE Manager experience is a plus