Williams Lea is hiring for a Hybrid Dual Document Production Associate Sr. / Creative Designer for our Wheeling WV office to work Sunday through Thursday 1-10pm ET.
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- Perform document production and graphic design work according to established policies and procedures
- Thoroughly assess job request identify correct process needed to produce documents and ensure appropriate completion throughout task lifecycle
- Exercise independent judgment & use established procedures standards and formats to edit proofread convert create transcribe or otherwise complete document production and graphic design requests to client satisfaction
- Demonstrate intermediate to advanced use of equipment / technology / software and hardware necessary to perform job functions
- Assist with coordination of document production services preparation intake and workflow within team
- Troubleshoot more complex software or hardware problems
- Utilize appropriate logs and / or tracking software for all assigned work
- Meet contracted deadlines for accepting completing and delivering all work
- Communicate with peers supervisor or client on job or deadline issues
- Help foster a proactive environment of continuous service enhancement and relationship building with the client
- Handle sensitive and / or confidential documents and information
- Perform Quality Assurance on work of others
- Train more junior staff members
- Assist peer teams with proofreading design or other document production and preparation as needed
- Complete other tasks and assignments as assigned by management
- Interact with clients in person over the phone or electronically
- Adhere to Williams Lea policies in addition to client site policies
- Use equipment and supplies in a cost-efficient manner
Qualifications :
High school diploma or equivalent required. Higher level education preferred or equivalent work experienceMinimum 3 years experience preferably in a legal banking or large corporate environmentDocument production word processing experience preferredAdvanced skill in the use of MS Office software (Word Excel PowerPoint); strong keyboarding and typing skillsAdept skill in graphic design softwareAdvanced skill with InDesign and Photoshop preferredAdept with other software programs for editing and / or creating documentsKnowledge of a legal timekeeping or job tracking system is preferredAbility to work in a fast-paced team environment working both independently and collaborativelyAbility to prioritize work balance projects and meet deadlines in a timely mannerStrong attention to detail with good organizational skills and emphasis on accuracy and qualityAbility to handle sensitive and / or confidential documents and informationAbility to make independent decisions that conform to business needs and policyAbility to troubleshoot more complex or advanced tasks equipment or software concerns on own; understands when to escalate a problem to a supervisory levelExcellent verbal and written communication skills including professional telephone and email etiquette in the face of immediate needs and pressureMust be self-motivated with positive can-do attitudeProven customer service skills are required to create maintain and enhance customer relationshipsMust be able to interact effectively with multi-functional and diverse backgroundsAdditional Information :
Pay : $18-20 / hour
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic / civil partnership status disability veteran status genetic information or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
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All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer including disability / veterans
Remote Work : No
Employment Type : Full-time
Key Skills
Diploma,Human Resource Management,Accountancy,EMS,FMCG
Experience : years
Vacancy : 1