Staffing Coordinator LLWC of Tega Cay, SC

Staffing Coordinator

Live Long Well Care of Tega Cay is now accepting applications for a Full-Time Staffing Coordinator to represent the Live Long Well Care Agency as a front-line customer service liaison between patient / clients & caregivers. The Staffing Coordinator represents the Agency as a front-line customer service liaison between patients / clients, caregivers, the Care Scheduler and the Care Coordinator. Works under the direction of the Care Scheduler and in coordination with the Care Coordinator to assure that the skills of the caregivers assigned to each case are appropriately matched to the needs of the patients / clients.

Responsibilities include but are not limited to :

• Supporting the philosophy, purpose, mission, and policies of the Agency.
• Responds to consistently assigning the same caregivers to every patient / client.
• Knowledgeable of and supports the philosophy, purpose, mission, and policies of the Agency.
• Services the needs of the patients / clients.
• The Caregiver is a customer of the scheduling process and the Care Coordinator Scheduler.
• Considers the relationship between pay and bill rates when choosing between multiple caregivers who meet the needs of the patient / client equally well.
• Follows company approved standards when scheduling patient / client care.
• Maintains complete and accurate patient / client schedules, including the amount, frequency, and duration of services that have been identified in the plan of care.
• Varies work schedule to meet Agency requests.
• Verifies care plan changes on behalf of the patients / clients, family or representative.
• Follows company procedures when being contacted by patients / clients, family or representatives in regards to care plan changes.
• Participates in the hiring of caregivers by identifying, recruiting, and evaluating applicants, arranging and conducting interviews, and recommending candidates for hire.
• Responsible for being on-call every other week.
• Demonstrates knowledge of and adherence to company policies.
• Demonstrates punctuality and ability to work independently.
• Demonstrates good communication and interpersonal skills.
• Demonstrates a caring attitude and the ability to work with a diverse population.
• Complies with all federal, state, and local regulations as well as agency policies.
• Demonstrates knowledge of the physical demands of the job.
• Ability to read, write, stand, walk, lift, carry, use hands and arms, balance, stoop, kneel, crouch, talk and / or hear.
• May be required to lift or carry weights up to 25 lbs.
• May be exposed to moderate noise levels.
• May be required to work extended periods of time.
• May encounter difficult situations, including contact with mentally ill and / or deceased residents.
• May be exposed to biohazards, such as tonics, or when handling biohazardous box for pick-up. Video display terminal (VDT) screens and wrist supports are available upon request.
• Local and out-of-state travel may be required for this position, including out-of-state drives, meetings, and professional development programs.
• Minimum of a high school diploma or GED.
• One (1) year data entry, computer-related, clerical and / or systems experience, preferably in a healthcare environment.
• Demonstrated data entry ability with attention to detail, speed, and accuracy.
• Organizational, teaching, human resource, and management skills.
• Ability to work under time / pressure.
• Ability to work in a fast-paced environment and to prioritize, organize, and manage multiple priorities.
• Proficient in Micros Office Suite and ability to quickly master new software.
• Ability to recognize needed for guidance, input-decision making.
• Works with minimum supervision, consults with supervisor on unusual situations.