Job Description
Seeking an experienced Field Service Technician to perform diagnostics, maintenance, and repairs on high-power EV charging systems. This role combines hands-on technical work with customer interaction and requires extensive travel.
Key Role Details
- Position Type : Full-time, Travel
- Industry : Electric Vehicle Infrastructure
- Location : Various
- Department : Service Operations
Key Responsibilities
Execute diagnostic, maintenance, and repair work on charging systemsPerform commissioning and periodic maintenance interventionsWork independently and collaboratively to maximize repair efficiencyDocument repairs thoroughly and consistentlyProvide feedback to remote service and development teamsCoordinate service interventions within assigned territoryRequirements
2+ years in a field support technician role in eMobility / EV charging industry or similarExperience as electrician in low-voltage range (up to 1,000V)Ability to travel extensivelyBasic software and diagnostic skillsProficiency in MS Office (Windows, Excel, Word)Strong customer service orientationProfessional communication abilitiesExperience working under time pressureAbility to manage urgent customer escalationsAbility to lift 75lbs (components and units)Capable of repeated ladder climbingAble to stand / walk for extended periodsValid driver's licenseFlexibility for overtime workAvailable for flexible hoursBenefits
Medical Benefits with cost assistance.VisionDentalLife Insurance paid by employerDisabilityFlexible Spending Accounts (FSA / HSA)PTO (minimum 16 days)Company holidaysRequirements
2+ years in a field support technician role in eMobility / EV charging industry or similar Experience as electrician in low-voltage range (up to 1,000V) Ability to travel extensively Basic software and diagnostic skills Proficiency in MS Office (Windows, Excel, Word) Strong customer service orientation Professional communication abilities Experience working under time pressure Ability to manage urgent customer escalations Ability to lift 75lbs (components and units) Capable of repeated ladder climbing Able to stand / walk for extended periods Valid driver's license Flexibility for overtime work Available for flexible hours