RESOURCE BANK
PersonalBanker
Position Summary :
This position reports to the Assistant BranchManager, Branch Manager, or Business and Branch Services Director. Thisposition is also responsible for maintaining and balancing a cash drawer inaddition to rotating the branch vault, which includes cash, coin, negotiableinstruments, etc.
Essential Functions :
- Receives checks and cash for deposit, verifiesamount, and examines checks for endorsements, legal amounts, dates, etc.
- Cashes checks and pays out money afterverification of signatures and customer balances.
- Process transactions such as withdrawals, IRAcontributions, HSA contributions, loan payments, night deposits, mail deposits,etc.
- Ensures and provides quality service to bothinternal and external customers.
- Assists customers in accessing safety depositboxes.
- Examines coupons and bills presented for paymentto verify issue, payment date and amount due.
- Performs trial balances throughout the day.
- Balances currency, coin and checks in cash drawerat end of shift.
- Greet individuals as they enter branch anddrive-up window.
- Process work through Branch Capture equipment.
- Assist customers with services such as orderingATM or debit cards, requesting stop payments, changing addresses, etc.
- Follow and comply with all bank regulations andsecurity procedures.
- Complete all training requirements, includingcompliance, in a timely manner.
- Process transactions within established policiesand procedures.
- Ability to lift coin bags of varying weight.
- All other duties as assigned.
Skills :
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Mathematics - Using mathematics to solve problems.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Attributes :
Oral Comprehension - The ability to listen toand understand information and ideas presented through spoken words andsentences.Oral Expression - The ability to communicateinformation and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly soothers can understand you.Speech Recognition - The ability to identify andunderstand the speech of another person.Near Vision - The ability to see details atclose range (within a few feet of the observer).Problem Sensitivity - The ability to tell whensomething is wrong or is likely to go wrong. It does not involve solving theproblem, only recognizing there is a problem.Experience and Education :
HighSchool Diploma (or GED or High School Equivalence Certificate). Previous tellerexperience preferred. Cash handlingexperience preferred.
Resource Bank strives to be the employer of choice - EEO\Minority\Female\Vets\Disabled