Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

About our Agency :

I graduated from the University of Central Arkansas, and today I balance life with my wife, our three kids, and enjoying the outdoors and farm life. Before opening my own State Farm agency 7 years ago, I worked for another agent in central Arkansas and even spent time as a welderexperiences that taught me the value of hard work, resilience, and teamwork.

Our agency has grown into a strong, full-time team of 12. We have a friendly, laidback culture where we work hard and play hard, and when the agency wins, the team wins. Every year, we focus on making things better for our team, offering growth opportunities, support, and a positive environment where success is shared.

We provide competitive benefits including commission, life insurance, a health insurance stipend, 24 weeks PTO, and a 401K. Were looking for driven, team-oriented candidates who want to grow with us, contribute to a supportive and winning culture, and be part of one of the best agencies in the area.

Position Overview :

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities :

• Administrative office tasks, including but not limited to taking payments, researching billing issues, answering calls, quoting coverage changes and following up on payments and cancellations.
• Completing policy reviews and underwriting requests.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Continuously looking for sales opportunities in the conversations had on a daily basis.

As an Agent Team Member, you will receive...

Requirements :

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.