We are looking for a Resident Accounts Specialist to oversee the overall integrity of resident financial records for an assigned portfolio across the organization.
This role will require a candidate based in Tampa, FL. Must have the ability to travel to apartment communities in the Tampa, FL portfolio, as needed.
About Us
Independence Realty Trust, Inc (NYSE : IRT) is a real estate investment trust that owns and operates multifamily apartments. IRT currently manages over 36,000 apartment homes, 120+ communities, in over 30 markets and 14 of the country's most desirable states. IRT has a strong commitment to hiring the most talented industry professionals, which has resulted in record growth, making the Company one of the most respected and trusted within our industry.
Responsibilities :
- Collect rents and control delinquencies
- Serve legal documents and process / supervise all eviction proceedings.
- Attend unlawful detainer and other court hearings (virtually) on behalf of ownership as required
- Process and post all SODAs timely
- Assist Accounting with Account Month End discrepancies, reconciliations, and variances as needed
- Manage resident payment plan options per company operational guidelines
- Responsible for assigned community portfolio resident account ledge activities, ensuring documentation is kept complete, accurate, up to date and compliant
- Maintain knowledge of all relevant laws and agency regulations, including but not limited to fair housing, harassment, disability accommodations, and landlord-tenant relationships to ensure 100% compliance
- Perform additional duties as assigned
Requirements :
1-2+ years' experience in property management preferred.Strong attention to detail, excellent analytical skills and the ability to identify and resolve problems in a timely manner.Proficient in Microsoft 365, including Word, Excel, and Outlook.Excellent verbal and written communication skills.Able to work independently, demonstrates accuracy and thoroughness, prioritizes and plans work assignments, organized and uses time efficiently to meet deadlines.Work Hours : 40 hours per week, as scheduled, Monday through Friday. Weekly schedule may change as required. May be necessary to work holidays.Experience with property management software preferred - EntrataWhat IRT Living Offers :
We provide all staff a great employment experience, great benefits, opportunities, and a great culture. We believe in investing in our team by providing our employees with the tools and support to achieve their goals.
Compensation
Competitive compensation packageMonthly, quarterly, and annual bonus opportunities in addition to salaryOvertime and On Call pay in addition to salary (depending on position)Stock Awards granted in first year – All employees are owners of IRTStock Dividends paid quarterly on vested stockTime Off
3 weeks of Paid Time Off days (PTO) in first year10 Paid HolidaysEarly dismissal the day prior to select holidaysHealth Insurance & Wellness
Blue Shield of California Medical Insurance for individual and / or familyDental and Vision Coverage for individual and / or family100% company paid Long-Term Disability100% company paid Life and AD&D InsuranceRetirement
50% company match on employee 401k contributions; up to 6% of salaryOwner / Operator – No third-party managementStaff Appreciation events and many other company celebrations100% company paid industry certifications & Training such as EPA, CAM, CALP, and more.Career Paths, Job Growth & Advancement available. 10%-15% of staff receive promotions annuallyAnnual Performance and Compensation reviewsHighly engaged management who promote teamwork and individual successLong-standing business success and employment stabilityWe are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.
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