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Director of Developmental Services

Director of Developmental Services

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.Woodlawn, OH, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

A bout Ohio Valley Goodwill Industries Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment.

With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.

POSITION SUMMARY :

  • (WHAT, HOW, WHY) For more than a century, Ohio Valley Goodwill Industries (OVGI) has been a trusted nonprofit leader in providing employment, housing, and supportive services that transform lives and strengthen communities.
  • Each year, OVGI serves thousands of individuals—including people with developmental disabilities, veterans, and individuals experiencing housing instability—by offering job training, transportation, and community-based supports.
  • Through a growing network of Opportunity Centers and partnership networks, OVGI is committed to creating inclusive pathways to independence across Greater Cincinnati.
  • The Director of Developmental Services provides strategic and operational leadership for OVGI’s portfolio of services for individuals with intellectual and developmental disabilities.
  • This includes oversight of all fee-for-service program offerings for youth and adults.
  • The Director ensures services are aligned with person-centered values, regulatory requirements, and OVGI’s strategic priorities.
  • This position works cross-functionally with internal teams and external partners to drive innovation, maintain compliance, and foster inclusive community participation.

MINIMUM REQUIREMENTS :

  • EDUCATION, EXPERIENCE, AND LICENSING REQUIREMENTS : Bachelor’s degree in Special Education, Rehabilitation Services, Human Services, or related field (Master’s preferred).
  • Minimum of 5 years of progressively responsible leadership experience in developmental disabilities services.
  • Demonstrated experience managing and growing fee-for-service programs is required.
  • Strong financial acumen and experience balancing mission delivery with cost recovery.

    • Experience supervising teams and managing multi-site operations SUPERVISOR QUALIFICATIONS / SKILLS :

  • Knowledge of DODD, CARF, and Medicaid waiver compliance requirements.
  • Strong leadership, communication, and problem-solving skills.
  • Entrepreneurial mindset with a commitment to innovation and sustainability.
  • Proficiency in Microsoft Office and familiarity with case management systems (e.g., Brittco, CaseWorthy).

    • Commitment to person-centered values, equity, and community inclusion ESSENTIAL DUTIES :

  • Program Leadership & Oversight Lead the expansion of existing services and development of new offerings for individuals with intellectual and developmental disabilities across Cincinnati, Northern Kentucky, and Southeast Indiana.
  • Bring an entrepreneurial spirit and a deep passion for designing and delivering high-quality, high-impact interventions that support independence, dignity, and community participation.
  • Oversee the design, delivery, and financial performance of all fee-for-service developmental services.
  • Ensure programs are competitive, market-responsive, and aligned with organizational sustainability goals.
  • Ensure service excellence and compliance with Medicaid, DODD, CARF, and local licensing agencies.
  • Supervise a team of program managers, coordinators, and direct support professionals.
  • Develop and monitor annual program goals, budgets, and performance outcomes.
  • Strategic Planning & Innovation Implement new service models that support community integration and independence.
  • Develop and execute plans to phase out outdated models (e.g., 14(c)) in favor of competitive integrated employment.
  • Collaborate with the leadership team to align developmental services with agency-wide priorities and funding opportunities.
  • Partnership & Relationship Management Cultivate strong, collaborative relationships with families and caregivers to ensure services are responsive to the unique needs, preferences, and goals of individuals supported.
  • Serve as a trusted liaison and point of contact for family engagement, regular communication, and conflict resolution.
  • Develop and maintain partnerships with funders, schools, advocacy organizations, referral sources, and provider networks.
  • Represent OVGI at community meetings, coalitions, and stakeholder events to strengthen visibility and alignment with community needs.
  • Foster an inclusive and responsive service culture that values family voice and community connection.
  • Talent Development & Management Lead, mentor, and support a diverse team of managers, supervisors, and direct support professionals.
  • Foster a culture of continuous learning, accountability, and service excellence.
  • Develop staff development plans and training pathways aligned with compliance requirements and program innovation.
  • Promote staff retention through recognition, career advancement opportunities, and regular performance feedback.
  • Champion inclusive leadership practices that empower employees and build high-functioning teams.
  • Staff Development & Compliance Ensure staff are trained in best practices, person-centered thinking, and safety protocols.
  • Monitor compliance with incident reporting, staff credentialing, and participant documentation.
  • Lead continuous quality improvement and prepare for audits, reviews, and accreditation visits.
  • Data & Reporting Analyze program performance, enrollment trends, fee-for-service revenue, and service utilization.
  • Use data to inform decision-making and communicate program impact.
  • Prepare reports for internal leadership, funders, and regulatory bodies.
  • WORK HOURS & BENEFITS Primarily on-site leadership role with regular travel to service locations.
  • Occasional evenings or weekends for events, audits, or family engagement.
  • Requires ability to conduct site walk-throughs and participate in team activities.

    • To Apply :

  • Please complete application and attach resume with detailed work experience.  Incomplete applications will not be considered for the position.
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    Director Of Service • Woodlawn, OH, US