Juniper RE / Network Technician

Interview : Video

Visa : USC, GC, GC EAD, H4, L2

This is hybrid from day-1 ( Need local candidates )

Description :

Work Effort Overview :

Solutions Engineers will, at a minimum, perform the following activities related to Campus Switches :

• Validate configurations for new installations, network changes, and software upgrades.
• Support network health assessments of hardware and software during equipment installation.
• Complete installation and validation tasks to ensure alignment with established guidelines and capabilities.
• Assist in the creation of implementation, integration, and migration plans , and provide operational support during installations.
• Troubleshoot network issues encountered during the installation process.
• Provide ongoing, informal knowledge transfer related to Campus Switches.
• Open OEM TAC cases on behalf of the VA for software / configuration issues or hardware failures.
• Deliver ad-hoc written summary reports on equipment and network issues to the RE and VA Engineering staff.
• Contribute technical input to major service outage root cause analyses and corrective action reports.
• Follow installation procedures and test plans , and document results for sharing with VA Networking staff and the RE.
• Serve as a configuration expert on the proposed campus equipment.
• Interpret and create network diagrams as needed.
• Adhere to established operations and support procedures.
• Respond to and resolve technical issues via the VA MS Teams support channel during installations.
• Provide input to and follow implementation plans for equipment migrations.
• Execute scripted migration procedures during installations.
• Act as a Subject Matter Expert (SME) in the configuration and implementation of Campus Switches integrations with related systems (e.g., IPAM, LiveAction, Client, Palo Alto, Server / Core Switches ).
• Provide remote support when not on travel.

Resource Requirements

The Onsite Technician is expected to have at least a basic understanding of the following concepts :