Principal Performance Engineer

Immigration sponsorship is not available for this position

What you can expect

Zoom is seeking a highly experienced and impactful Principal Performance Engineer to join our DevOps / SRE team. In this critical role, you will be responsible for driving the optimization of backend service performance across Zoom's expansive platform. You will work closely with development teams, providing expert guidance and hands-on contributions to ensure our services operate at peak efficiency and scalability.

About the Team

With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance.

Responsibilities

• Leading the performance optimization efforts for critical backend services, collaborating directly with development teams to identify and resolve performance bottlenecks.
• Designing, developing, and executing comprehensive load testing strategies to simulate real-world usage patterns and uncover performance limitations.
• Conducting deep-dive CPU profiling and memory analysis to pinpoint inefficiencies within application code and underlying systems.
• Providing expert guidance on SQL query optimization, database schema design, and efficient data access patterns
• Evaluating and recommending appropriate technologies, frameworks, and architectural patterns to enhance system performance and scalability.
• Performing advanced data analysis on performance metrics, logs, and traces to identify trends, predict issues, and inform optimization strategies
• Mentoring and guiding other engineers on best practices for performance engineering, profiling, and optimization
• Developing and implementing tools and processes to automate performance monitoring, analysis, and reporting. Staying abreast of industry trends and emerging technologies in performance engineering, SRE, and distributed systems.

What we’re looking for

Salary Range or On Target Earnings :

Minimum : $171,800.00

Maximum : $375,900.00

In addition to the base salary and / or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note : Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description / posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit a request and someone from our team will reach out soon.

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