General Manager

Overview

Grand Fitness Partners (GFP) is a leading Planet Fitness franchise operating 90+ locations across South Florida, California, Northern New Jersey (including Pennsylvania), and Virginia, serving over 600K members.

The General Manager (GM) is responsible for driving sales, membership growth, and team development within their club. The role requires strong leadership, problem‑solving, and decision‑making skills to maintain operational excellence and uphold Planet Fitness standards.

Key Responsibilities

• Foster a welcoming atmosphere for all members, prospective members, and guests while ensuring staff uphold superior customer service standards.
• Delegate responsibilities to staff and enforce all Planet Fitness policies and procedures.
• Support facilities maintenance and promptly address operational challenges as they arise.
• Oversee daily operations to ensure high service and operational standards.
• Promote a safe and healthy environment for members and staff.
• Drive membership growth and retention through customer engagement and outreach.
• Monitor club cleanliness and safety, addressing concerns proactively.
• Utilize system technology (DataTrak) for operational efficiency.
• Implement and oversee Individual Development Plans (IDPs) and Performance Improvement Plans (PIPs) for Shift Leaders and team members.
• Lead, coach, and develop team members to achieve club goals.
• Recruit, onboard, and train high‑performing employees.
• Reinforce training programs to ensure team competency and service excellence.
• Analyze and manage key financial components, including KPI reporting, P&Ls, and budgets.
• Develop and oversee scheduling in alignment with labor models to ensure payroll compliance.
• Manage operational expenses through accurate inventory management and procurement.
• Accurately execute retail transactions and drive sales initiatives.
• Partner with Field Marketing Specialists to implement local marketing initiatives.
• Plan and execute in‑club promotions and special offers to drive growth.

Requirements

Tools & Systems

This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Salary : $52,000 per year.

#J-18808-Ljbffr