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Sales Support Specialist - Front Desk

Sales Support Specialist - Front Desk

Chariot IncWest Valley City, UT, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : $20-$24 / hr

Sales Support Specialist

Customer Experience Warranty Solutions Frontline Excellence

Join Chariot Big Energy and a Team That Feels Like Home

Are you a detail-obsessed professional who thrives in fast-paced environments, loves solving problems, and finds joy in creating seamless customer experiences?

Were Chariot, a high-end plumbing design and supply company serving luxury projects across the Wasatch Front and beyond. Since 2004, weve built a reputation for excellence, creativity, and service that goes above and beyond. Were looking for a Sales Support Specialist to join our team.

This Isnt Just Administrative Work. Its the Backbone of our Customer Experience.

In this role, youll be the first friendly face and confident voice clients encounter, ensuring every interaction with Chariot feels personal, professional, and premium. Youll manage our showroom reception area, assist with returns and warranty processes, and work collaboratively across teams to resolve issues, support sales operations, and keep the flow of business strong.

Were looking for a high-performing professional with exceptional communication skills, strong attention to detail, and a genuine passion for helping others.

Why Youll Thrive Here

A Team That Feels Like Family : Youll join a close-knit, high-energy group that supports one another and celebrates wins together.

Impact You Can See : Your role directly influences customer satisfaction, operational efficiency, and team success.

Professional Growth : Gain experience across departments and build a career in an industry that rewards precision, service, and initiative.

Consistent Schedule & Stability : MondayFriday, full-time hours. No weekends, no late nights, no surprises.

A Beautiful Work Environment : Be the face of our stunning showroom and represent a brand known for its elevated design and exceptional service.

Youll Love This Role If You

  • Are personable, polished, and professional in every interaction
  • Take pride in your organization, accuracy, and follow-through
  • Can confidently juggle multiple tasks while maintaining calm and composure
  • Enjoy investigating issues and finding smart, effective solutions
  • Communicate clearly in person, over the phone, and through email
  • Are naturally curious and eager to learn about products, processes, and people
  • Love being part of a collaborative team that values both precision and personality

What Youll Do

  • Greet every client with warmth and a smile while owning the reception area as the showroom concierge, creating an exceptional first impression for every guest and client.
  • Manage will-call pickups, returns, and warranty claims with professionalism and accuracy
  • Process all warranty and return paperwork, ensuring every detail is documented correctly
  • Reconcile warranty receivables by preparing claims and following up with vendors and clients
  • Support the sales team with administrative tasks and communication needs
  • Keep the showroom environment polished, welcoming, and client-ready
  • Answer and route calls while ensuring inquiries are handled efficiently
  • Perform additional duties as assigned to support company goals

    • What You Bring

  • 2-4 years of administrative, customer service, or office management experience in a client-facing environment
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • High attention to detail with speed and accuracy
  • Proficiency with computers, email, and office software including Google Workspace
  • A team-first mindset and a positive, can-do attitude under pressure

    • Perks & Benefits

  • Monthly health insurance stipend (with professional guidance)
  • $50K life insurance policy included
  • Paid holidays, PTO, and an Audible subscription for personal growth
  • Employee discounts + referral bonuses
  • A fun, inclusive, genuine culture that thrives on performance

    • The Details

    Full-time | MondayFriday | On-site in Salt Lake City, UT

    Compensation : $20-$24 / hr. (based on experience)

    No weekends. No late nights. Just meaningful work with an amazing team.

    If youre a polished professional who takes pride in service, precision, and connection, and youre ready to grow with a company thats going places, apply today!

    Visit chariotwholesale.com / about.html

    to learn more about who we are and the experience we create.

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    Front Desk Specialist • West Valley City, UT, US