Harley-Davidson Service Technician

Harley-Davidson Service

Technician

Job Title : Harley-Davidson

Service Technician Location : Fredericksburg, VA, 22408

Summary Description Repair, customize, maintain

and or overhaul both customer and dealer owned motorcycles while

maintaining excellent quality and high technical efficiency.

We Offer : -Competitive Pay -Ongoing professional

training -Excellent benefits package including

• Medical
• Dental
• Vision

Life,

Long Term Disability, Critical Illness, Accident

Insurance

Legal

Shield

401(k) and profit-sharing plan with

employer match

Paid Holiday, Sick and

Vacation

Responsibilities

Accept work assignments from Service Adviser

and or Service Manager.

Request parts for the

job as early as possible when needs become

known.

Perform service, repair and

customization work in accordance to motor companies and dealership

specifications.

Notify Service Advisors of any

additional work needed or of any delays in expected completion as

soon as they become know so that customer can be notified of the

delay

Keep customers vehicles clean and treated

with respect

After work is finished ensure

proper notation of work performed on work order and ensure paper

work is returned to Service Adviser for completion and close

out.

Keep work area as clean as possible and

assist co-workers with maintaining shop

cleanliness.

Assist Service Advisers with

communicating with customers, test riding, or any other issues

which will help ensure customer

satisfaction.

Maintain technical qualifications

(PHD and or others) by completing any necessary training programs

assigned to you by the Service

Manager.

Requirements

Completion

of factory training program such as MMI or equivalent work

experience.

Provide prompt, dependable, high

quality, vehicle service to external and internal

customers.

Complete repair work within the

scheduled or allotted time period whenever possible. Continually

improve this efficiency skill.

Minimize

come-backs and deal with them professionally, promptly, and

satisfactorily when they do occur.

Maintain

productivity (time spent working on billable jobs) as close to 100%

as possible.

Maintain clean efficient

facilities at all

times

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