Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Clinton, TN, US
No longer accepting applications
Associate Team Leader

Associate Team Leader

H&R Block • Clinton, TN, US
2 days ago
Job type
  • Full-time
  • Part-time
Job description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What you'll bring to the team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why work for us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job #40345

    Create a job alert for this search

    Team Leader • Clinton, TN, US

    Related jobs
    AE - Selling Team Leader (Assistant Manager)

    AE - Selling Team Leader (Assistant Manager)

    American Eagle Outfitters • Knoxville, TN, US
    Full-time
    As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store.Your passion lies in...Show more
    Last updated: 30+ days ago • Promoted
    Food Service Associate

    Food Service Associate

    Sonic Drive-In • LaFollette, TN, US
    Part-time
    Hot burgers, cold shakes, and little moments of magic right in the neighborhood.At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day.Working at SONIC, y...Show more
    Last updated: 30+ days ago • Promoted
    Shift Manager – Customer Service

    Shift Manager – Customer Service

    Sonic Drive-In • LaFollette, TN, US
    Part-time
    Hot burgers, cold shakes, and little moments of magic right in the neighborhood.At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day.Working at SONIC, y...Show more
    Last updated: 30+ days ago • Promoted
    ILS RN Team Leader

    ILS RN Team Leader

    Helen Ross McNabb Center • Knoxville, Tennessee, US
    Full-time
    Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Help Others, Make a Difference, Save a Life.Do you want to ...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    Burger King • Lenoir City, TN, US
    Full-time
    Quick Apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the ...Show more
    Last updated: 30+ days ago
    FT / PT Donation Shift Lead | Farragut Store Location

    FT / PT Donation Shift Lead | Farragut Store Location

    KARM Stores • Knoxville, TN, US
    Full-time +1
    Every Sunday Off!! •Benefits & PTO • Employee Discount • Performance Based Increases • Referral Bonuses • Bonus & Rewards • Career Growth Opportunities. Please review this short video for more deta...Show more
    Last updated: 2 days ago • Promoted
    AE - Store Team Leader (Store Manager)

    AE - Store Team Leader (Store Manager)

    American Eagle Outfitters • Knoxville, TN, US
    Full-time
    As the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operations of your store.You are passiona...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    Jackson Hewitt • Knoxville, TN, US
    Full-time
    At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes.We do this with integrit...Show more
    Last updated: 30+ days ago • Promoted
    AE - Associate Selling Team Leader (Associate Manager)

    AE - Associate Selling Team Leader (Associate Manager)

    American Eagle Outfitters • Sevierville, TN, US
    Full-time
    As the full-time Associate Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store.Your passi...Show more
    Last updated: 30+ days ago • Promoted
    Aerie - Associate Selling Team Leader (Associate Manager)

    Aerie - Associate Selling Team Leader (Associate Manager)

    American Eagle Outfitters • Knoxville, TN, US
    Full-time
    As the full-time Associate Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store.Your passi...Show more
    Last updated: 30+ days ago • Promoted
    Shift Leader

    Shift Leader

    Pizza Hut • Sevierville, TN, US
    Full-time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...Show more
    Last updated: 30+ days ago
    DCS CASE MANAGER 1 • - EG - 04012025- 66745

    DCS CASE MANAGER 1 • - EG - 04012025- 66745

    State of Tennessee • Huntsville, TN, United States
    Full-time +1
    State of Tennessee Job Information.LOCATION OF (350) POSITION(S) TO BE FILLED : DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, STATEWIDE. The DCS Case Manager 1 • position ha...Show more
    Last updated: 30+ days ago • Promoted
    Store Team Lead

    Store Team Lead

    Academy Sports and Outdoors • Knoxville, TN, US
    Full-time
    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyon...Show more
    Last updated: 30+ days ago • Promoted
    Service Team

    Service Team

    Panda Restaurant Group • Maryville, TN, US
    Full-time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...Show more
    Last updated: 30+ days ago
    Reserve Occupational Therapist

    Reserve Occupational Therapist

    United States Army • Huntsville, TN, US
    Permanent
    Army Occupational Therapists have the strength to heal our Nation's defenders If you are a professional in the field of occupational therapy and want to combine your specialized skills with a desir...Show more
    Last updated: 15 days ago • Promoted
    Shift Lead

    Shift Lead

    Walgreens • Sevierville, TN, US
    Full-time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...Show more
    Last updated: 30+ days ago • Promoted
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Sevierville, TN, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show more
    Last updated: 30+ days ago
    Team Member

    Team Member

    Arby's • Pigeon Forge, TN, US
    Full-time
    We’re glad you’re here.Think about it – you and us? Sounds like it could be a match made in the meat heavens.Shift meal discount and family dining discount •.Best in Class Training...Show more
    Last updated: 30+ days ago • Promoted