Job Description
Job Description
Position : Clubhouse Dining Manager
FLSA Status : Exempt / Salary Position
Employment : Full-time
Relocation : Club will provide Relocation Assistance
Location : Austin Country Club
4408 Long Champ Drive
Austin, TX 78746
Club Overview :
Austin Country Club, founded in 1899, is a member-owned club located 10 miles outside the city limits of Austin, Texas, in the suburbs of Westlake. Dining facilities include both formal and informal dining rooms, grills, a poolside pub, a ballroom, and multiple banquet rooms. The Club is well known for both it à la carte and banquet culinary offerings and boasts a food & beverage revenue of more than $8 million. Other Club amenities include a championship 18-hole Pete Dye golf course, indoor teaching center, 10 tennis courts, fitness center, Olympic-size pool, baby pool, and a 52-slip marina on Lake Austin. For more information on the Club, please visit our website https : / / www.austincountryclub.com / .
Position Summary :
The Clubhouse Dining Manager is responsible for all a la carte dining and large-scale Club events. This will include leading, overseeing, training, mentoring, coaching, and assisting the Assistant Dining Managers, service staff, bartenders, beverage team, and reception team, purchasing and managing beverage and F&B service inventories, and anticipating and responding to member needs, ensuring that each member and their guests enjoy a seamless, memorable experience.
Essential Duties and Responsibilities :
- Oversee all service aspects of dining and bar operations by leading, overseeing, training, mentoring, coaching, and assisting the dining and bar service staff, ensuring exceptional service and experiences are provided.
- Ensure dining areas and bars are set, organized, and ready for service, including the set-up of tables, chairs, linens, utensils, glassware, and that the dining room and bar areas are clean, safe, and fully equipped and operational.
- Conduct pre-shift meetings, ensuring all service staff are in proper uniform and adhere to standards of appearance.
- Participate in the hiring and selection of dining and bar service staff and their orientation and training in accordance with Club policies and standards of service and applicable laws.
- Assist in the overall control and management of food and beverage costs in the purchasing of beverages, supplies, and equipment.
- Protect the Club, the members, and guests by training staff in and adhering to all safety, sanitation, and alcohol beverage practices, policies, laws, and regulations.
- Being regularly present in the dining area, handling member inquiries, concerns, or comments, and providing solutions; acquiring feedback from members and co-workers in order to ensure satisfaction and / or to implement service improvements.
- The primary duty is management. However, when service is under stress, will fill in as bartender, server, host, etc., as needed.
- Be aware of all club events, large parties, and reservations that may affect the food and beverage operation and effectively communicate these to the front-line and back-line staff.
Qualifications (knowledge, skills, and abilities) :
Proven leadership experience in a restaurant, hotel, or private club.Must be able to work a flexible schedule - nights, weekend,s and holidays.Knowledge of food preparation and presentation.Working knowledge of beers, wines, and spirits.Ability to be articulate, tactful, courteous, and diplomatic with members, guests, and fellow employees.Have a Bachelor's or Associate's degree in Hospitality or related discipline, or equivalent experience.Club Benefits :
Health Insurance Program - participation in the Club's health insurance program after the first of the month following sixty (60) days of employment.401 (k) Retirement Plan – participation in the Club's 401 (k) retirement plan that provides a matching contribution of 100% up to 3% of your contribution and 50% of your next 4% and another 4% contribution if you contribute at a rate of 5%.Professional Associations - reasonable expenses paid for professional association dues, certifications, and education.Phone Allowance – Club-provided cell phone allowanceMeals - Club-provided meals are provided at no cost.