Strategic Program Manager

Strategic Program Manager

Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,300 customers, including Atlassian, NBCUniversal, Under Armour, Square, and Jersey Mike's, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2's Summer 2025 Report.

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude's Commitment to Diversity Equity & Inclusion (DEI) : Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusionone focused on psychological safety, empathy, and human connectionthat will allow employees of all backgrounds to thrive.

About The Role & Team

This individual will support a portfolio of high-value, complex enterprise accounts, including both existing customers and new logos. In this role, you will ensure seamless coordination across internal teams and with our customers. You'll drive cross-functional collaboration, own internal and external program planning, and ensure our engagements are aligned with customer goals and priorities. This individual must possess strong program management skills, a strong understanding of enterprise SaaS, and a customer-first mindset to help Amplitude deliver outcomes that matter.

As a Strategic Program Manager, you will :

• Customer Program Management : Ensure all stakeholders are aligned and executing against key account activities, deliverables, timelines, and overall strategic priorities.
• Resource Coordination & Deployment : Own the end-to-end orchestration of strategic customer initiativesaligning internal resources, scheduling key engagements, and facilitating client meetings to support successful delivery and engagement health.
• Account-Level Reporting & Insights : Track and communicate progress across milestones, dependencies, and blockers to internal stakeholders, partnering closely with Account Executives, Solution Engineers, Customer Success Architect and Professional Services.
• Client Engagement : Act as a key facilitator for recurring client meetings, workshops, and planning sessions to ensure momentum and alignment.

You'll be a great addition to the team if you have :

At a minimum, you need to have :

Who We Are

The Company : Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work : we're tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.

The Product : Amplitude is a digital analytics platformwe help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We're super proud of what we've built and continue to expand : a platform that empowers companies to thrive in the digital era.

We care about the well-being of our team : We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include :

Other fun facts about Amplitude :

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits and other forms of compensation. Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range : $217,000 - $326,000 total target cash (inclusive of bonus or commission).

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and / or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.