Field Service Engineer

Job Description

Job Description

Description :

As a Field Service Engineer, your primary responsibility will involve the servicing of medical equipment in hospitals and healthcare systems. This position is based in Boston, MA, and will primarily focus on the Northeast regions. Your objective will be to exceed the expectations set forth by service agreements and warranty obligations while delivering exemplary customer service and ensuring effective communication.

You will develop expertise in electro-mechanical systems through specialized training, and it is imperative that you possess strong customer service and communication skills. In this capacity, you will collaborate closely with customers to provide technical support and to resolve any issues that may arise. We invite you to join us in our commitment to excellence and innovation as we seek to revolutionize the industry.

Key Responsibilities

• Your main objective is to exceed all service agreements and warranty obligations, consistently surpassing customer expectations.
• This role requires expertise in electro-mechanical systems, which you will gain through specialized training.
• In this role, you will work closely with our valued customers, offering technical expertise, troubleshooting issues, and providing excellent support.
• Join us in our dedication to excellence and innovation as we strive to transform the industry.
• Excellent customer service and strong communication skills are essential.

Requirements :

Minimum Qualifications

Desired Qualifications