Customer Service Representative

Job Title :

• Customer Service   Employment Type : Full-Time, 40 hours / week  Reports to :   CES Team Lead   FLSA Status : Not Exempt   Position Type : In-Person   Who We Are  Life Surge is a leading company in the industry of faith-based live events and financial education programs.
• One of the fastest-growing organizations in the country, Life Surge exists to inspire, train, and equip people to build their personal impact in ways that glorify God. By producing 30+ annual events and providing financial education to thousands around the nation, we do just that.    We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives.
• Our culture is one where we celebrate each other, individually and as a team.
• We look to acknowledge and reward our star performers.
• Let your light shine in our company!  Opportunity  As a Customer Experience Specialist, you’ll ensure every Life Surge guest feels supported and valued before attending our events.
• You’ll answer questions, solve problems, and guide attendees while also helping them discover additional ticket options and opportunities to enhance their experience.

If you love connecting with people, thrive on service, and enjoy the reward of helping guests say “yes” to attending, this role combines the best of both customer care and sales.  Responsibilities :