Mainframe

Essential Job Functions :

Manages functional areas and other managers or department leads in regional capability to ensure that business objectives are met

Identifies and manages the implementation of process improvements

Manages and develops demand forecasts with account teams on large accounts to assist functional areas or departments in planning and delivering end-to-end services. Identifies issues and recommends alternative approaches

Works with functional areas or departments to interpret and plan projects or workload forecasts. Provides advice and counsel regarding various results

Prepares, recommends, and oversees development of rates, operating and personnel budgets. Monitors spending for adherence to budget plans, develops, and recommends variances. Performs and / or oversees budget analysis

Identifies and manages service improvements to increase customer and account satisfaction. Manages and ensures delivery of projects meet client and company expectations and needs

Participates in developing new business solutions / proposals and introduces new technology to enhance business solutions

Support in the development and execution of infrastructure strategies and projects

Monitor and maintain the performance, availability, and security of infrastructure systems

Collaborate with other teams or customers to understand and address their infrastructure needs

Implement and adhere to infrastructure best practices and standards

Act as a point of contact for resolving infrastructure-related issues and incidents

Assist in creating and maintaining infrastructure documentation

Participate in optimizing resource allocation for infrastructure projects and initiatives

Basic Qualifications :

OVERALL experience - 20+ Years

10 years of mainframe infrastructure experience as a technologist / operations / engineering

5 years of Mainframe Infrastructure managerial leadership with direct report managers / supervisors who have team members.

Bachelor's degree in a relevant field or equivalent combination of education and experience

Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role

Proven experience in infrastructure technology management

Proficiencies in project management and technical knowledge

A continuous learner that stays abreast with industry knowledge and technology

P&L responsibility

Expansion of services to fill all gamut s of infrastructure-increase breadth.

Focus on project opportunities and transformation initiatives

ITIL process definitions and implementation

Automation in service delivery

Resource management