Microsoft Market Manager

DESCRIPTION

The Microsoft Market Manager role is responsible for driving the overall operation of his/her retail stores through assisted sales, training and merchandising. The Market Manager ensures retail associates are equipped with the latest tools and information on Microsoft products/services through training. Overall, the Market Manager will conduct exciting and engaging demo/selling days while maintaining Microsoft brand standards through merchandising.

RESPONSIBILITIES

• Drive the sales of Windows, Office, Surface, & PC Accessories at key Microsoft retail stores

• Provide quality product demonstrations to consumers within key retail stores driving sales handoffs to the retailer associates. (Creating the best customer experience with Microsoft products and services)

• Deliver single and group Microsoft product trainings to retail associates

• Protect the Microsoft brand and ensure branded areas are set to standards through merchandising, stocking, pricing, cleaning, etc.

• Initiate and maintain business relationships at the retail and client level

• Build strong relationships with retail store leadership and associates

• Daily visit reporting through Microsoft’s reporting site (Each visit) along with social media visit recaps

• Training and leading a team of seasonal part-time reps within the market

• Other duties as assigned

QUALIFICATIONS

• ​​3 - 5 years’ experience in retail, retail operations, retail distribution, merchandising, sales, marketing or within a service organization preferred

• Consumer electronics or wireless experience is a plus

• Prefer Windows and Wireless Industry knowledge & experience

• Supervisory experience a plus

• Strong selling, presentation, and computer skills

• Previous account management experience preferred in a marketing environment

• Must have a valid driver’s license

• All employees that are required to use their personal vehicle for business purposes are required to provide Mosaic with evidence of insurance and agree in writing to keep this insurance current throughout employment.

• Visual Merchandising experience – Able to read and follow a planogram

• Training experience, one on one and in groups

• High School Diploma/GED

Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

• Medical, Dental, Vision, and Telehealth

• Basic Life Insurance and AD&D

• Voluntary Life Insurance

• Short Term and Long Term Disability

• Flexible Spending Account

• Health Reimbursement Account

• 401(k) match

• Legal Insurance

• Pet Insurance

• Employee Assistance Program

• Employee Discount Program

• Tuition Assistance Plan

• Paid Time Off and Company Paid Holidays

ABOUT US

Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

Acosta and its subsidiaries is an