Core Operations, Officer

Officer In Cash Settlement Team

As an Officer in Cash Settlement Team located in Sacramento, California, you will be responsible for reviewing and signing off the deliverables quality before delivering it to clients. You will lead an engaged workforce by example and be able to leverage individual strengths and identify development opportunities. Innovative thinking is critical to successfully plan and execute various projects, improve efficiency and reduce risk within your team. You will effectively embrace change and influence those in your team to have a similar mindset to consistently maintain high standard and quality for JP clients.

This role can be performed in a 4X4 hybrid model, where you can balance work from home and office to match your needs and role requirements.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for :

Ensure that all operational deliverables to clients are met in a timely and accurate manner. Ensure sufficiently trained staff is available to service the clients and deliver quality service.

Ensures all controls and procedures are adhered to as well as make recommendations for changes in line with company policy;

Understand the core offering and increase efficiencies in the day to day processing

Work with the team for the day to day resource allocation and peak time task management, handling with escalations from different parties.

Program management and leadership for any risk excellence projects and initiatives

Supervise subordinate staff (including Associate 1, Associate 2, Senior Associate), professionally organize 1 : 1 meeting with team members in order to timely provide feedbacks and valuable suggestions based on their performance and individual strength.

Facilitate staff training & development, adherence to the training framework and effective track the individual staff performance, award staffs with good performance at a timely manner.

Managing the month to month overtime for the individual staffs to be in line with company policy

Develop and build up a good relationship with the home site and other inter-departmental contacts to achieve business goals

Manage client relationship (via Japan homesite) from both a strategic and day to day tactical perspective ensuring coherence between client requirements and SSAL service capabilities

What we value :

These skills will help you succeed in this role :

• Professional English communication skills in both email written and verbal
• Good time management skills, ability to multi task, work under pressure and meet deadlines
• Good sense of escalation awareness and risk awareness

Education & Preferred Qualifications :

Additional requirements :

Flexible, adaptable and motivated person who is a team player and enjoys leading people and dealing with senior stakeholders. Capability in oversight daily operations and deliverables

About State Street :

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range : $65,000 - $102,500 Annual